First-Line Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- O*NET-SOC code
41-1012.00 - Preparation Job Zone Four: Considerable Preparation Needed
Wages
Median annual wage, U.S.$87,520
Employment, U.S.214,390
Median hourly wage$42.08
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $50,320 | $63,940 | $87,520 | $122,050 | $164,070 |
By state (51)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 2,410 | $77,070 | 0.83 |
| Alaska | 540 | $83,900 | 1.21 |
| Arizona | 2,550 | $82,350 | 0.57 |
| Arkansas | 1,800 | $64,980 | 1.00 |
| California | 19,600 | $81,140 | 0.78 |
| Colorado | 8,230 | $110,450 | 2.08 |
| Connecticut | 1,430 | $78,950 | 0.61 |
| Delaware | 960 | $86,260 | 1.43 |
| District of Columbia | 580 | $88,420 | 0.60 |
| Florida | 15,120 | $81,650 | 1.10 |
| Georgia | 10,460 | $82,400 | 1.55 |
| Hawaii | 890 | $63,490 | 1.03 |
| Idaho | 970 | $78,200 | 0.82 |
| Illinois | 5,280 | $88,820 | 0.63 |
| Indiana | 3,820 | $84,650 | 0.87 |
| Iowa | 2,530 | $89,640 | 1.18 |
| Kansas | 840 | $74,220 | 0.42 |
| Kentucky | 2,090 | $73,320 | 0.76 |
| Louisiana | 1,840 | $73,700 | 0.69 |
| Maine | 820 | $82,910 | 0.93 |
| Maryland | 3,050 | $82,620 | 0.80 |
| Massachusetts | 5,490 | $115,150 | 1.09 |
| Michigan | 3,490 | $80,170 | 0.57 |
| Minnesota | 2,130 | $88,510 | 0.52 |
| Mississippi | 1,860 | $68,180 | 1.16 |
| Missouri | 2,910 | $79,440 | 0.72 |
| Montana | 660 | $77,030 | 0.94 |
| Nebraska | 1,870 | $82,980 | 1.32 |
| Nevada | 1,510 | $76,750 | 0.70 |
| New Hampshire | 1,460 | $97,470 | 1.55 |
| New Jersey | 10,370 | $99,030 | 1.75 |
| New Mexico | 880 | $75,540 | 0.73 |
| New York | 16,870 | $121,780 | 1.26 |
| North Carolina | 11,080 | $91,200 | 1.63 |
| North Dakota | 310 | $79,060 | 0.52 |
| Ohio | 5,980 | $81,720 | 0.78 |
| Oklahoma | 2,620 | $74,840 | 1.11 |
| Oregon | 2,080 | $80,460 | 0.77 |
| Pennsylvania | 5,930 | $82,870 | 0.71 |
| Rhode Island | 350 | $85,420 | 0.50 |
| South Carolina | 3,230 | $77,130 | 1.02 |
| South Dakota | 680 | $105,680 | 1.08 |
| Tennessee | 4,510 | $85,980 | 1.00 |
| Texas | 20,690 | $74,590 | 1.07 |
| Utah | 1,850 | $81,600 | 0.77 |
| Vermont | 200 | $81,850 | 0.47 |
| Virginia | 9,020 | $98,170 | 1.59 |
| Washington | 4,830 | $95,150 | 0.99 |
| West Virginia | 510 | $62,970 | 0.53 |
| Wisconsin | 4,930 | $91,980 | 1.22 |
| Wyoming | 260 | $80,230 | 0.68 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | Sales Managers | 4 | 0.979 |
| 2 | First-Line Supervisors of Office and Administrative Support Workers | 3 | 0.978 |
| 3 | Purchasing Managers | 4 | 0.976 |
| 4 | Chief Executives | 5 | 0.973 |
| 5 | General and Operations Managers | 4 | 0.972 |
| 6 | Marketing Managers | 4 | 0.969 |
| 7 | Education Administrators, Postsecondary | 5 | 0.968 |
| 8 | Fundraisers | 4 | 0.968 |
| 9 | Gambling Managers | 1-2 | 0.965 |
| 10 | Project Management Specialists | 4 | 0.964 |
One skill away
Among the 50 occupations most similar to First-Line Supervisors of Non-Retail Sales Workers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
| Occupation | Skill to build | Level gap | Similarity |
|---|---|---|---|
| Marketing Managers | Operations Analysis | 1.50 | 0.969 |
| Medical and Health Services Managers | Operations Analysis | 1.76 | 0.960 |
| Spa Managers | Management of Financial Resources | 1.12 | 0.960 |
| Lodging Managers | Service Orientation | 1.00 | 0.954 |
| Education and Childcare Administrators, Preschool and Daycare | Service Orientation | 0.76 | 0.953 |
| Meeting, Convention, and Event Planners | Service Orientation | 0.76 | 0.951 |
| Personal Financial Advisors | Service Orientation | 0.76 | 0.947 |
| Social and Community Service Managers | Service Orientation | 0.88 | 0.945 |
| Real Estate Sales Agents | Service Orientation | 0.76 | 0.944 |
Software to learn next
Software used by at least 3 of the 20 occupations most similar to First-Line Supervisors of Non-Retail Sales Workers, excluding software First-Line Supervisors of Non-Retail Sales Workers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| Oracle PeopleSoft | 15 of 20 | 8.8x |
| 13 of 20 | 11.3x | |
| Oracle PeopleSoft Financials | 12 of 20 | 13.5x |
| Oracle Hyperion | 12 of 20 | 10.9x |
| IBM Cognos Impromptu | 12 of 20 | 10.4x |
| Sage 50 Accounting | 11 of 20 | 12.1x |
| Microsoft Publisher | 14 of 20 | 6.9x |
| Blackbaud The Raiser's Edge | 11 of 20 | 11.5x |
| Human resource management software HRMS | 11 of 20 | 11.5x |
| Microsoft Dynamics GP | 11 of 20 | 10.4x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Monitoring | Essential skill | 4.00 | 4.25 |
| Active Listening | Essential skill | 4.00 | 4.00 |
| Management of Personnel Resources | Transferable skill | 4.00 | 4.00 |
| Speaking | Essential skill | 4.00 | 4.00 |
| Coordination | Transferable skill | 3.88 | 4.00 |
| Social Perceptiveness | Transferable skill | 3.88 | 4.00 |
| Time Management | Transferable skill | 3.88 | 4.00 |
| Judgment and Decision Making | Transferable skill | 3.88 | 3.88 |
| Persuasion | Transferable skill | 3.75 | 3.88 |
| Reading Comprehension | Essential skill | 3.62 | 4.12 |
| Writing | Essential skill | 3.62 | 4.00 |
| Critical Thinking | Essential skill | 3.62 | 3.88 |
| Negotiation | Transferable skill | 3.62 | 3.75 |
| Complex Problem Solving | Transferable skill | 3.62 | 3.62 |
| Active Learning | Essential skill | 3.50 | 3.62 |
| Instructing | Transferable skill | 3.25 | 4.00 |
| Learning Strategies | Essential skill | 3.25 | 3.62 |
| Systems Evaluation | Transferable skill | 3.12 | 3.50 |
| Service Orientation | Transferable skill | 3.12 | 3.12 |
| Systems Analysis | Transferable skill | 3.12 | 3.12 |
| Mathematics | Essential skill | 3.00 | 3.00 |
| Management of Financial Resources | Transferable skill | 2.88 | 3.00 |
| Management of Material Resources | Transferable skill | 2.88 | 3.00 |
| Quality Control Analysis | Transferable skill | 2.25 | 2.00 |
| Operations Analysis | Transferable skill | 2.00 | 2.12 |
| Operations Monitoring | Transferable skill | 1.75 | 1.00 |
| Operation and Control | Transferable skill | 1.62 | 0.88 |
| Programming | Transferable skill | 1.50 | 0.62 |
| Technology Design | Transferable skill | 1.50 | 0.50 |
| Troubleshooting | Transferable skill | 1.12 | not rated |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Equipment Selection | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
| Science | Essential skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Customer and Personal Service | 4.05 | 5.06 |
| Administration and Management | 3.91 | 4.60 |
| English Language | 3.77 | 3.38 |
| Personnel and Human Resources | 3.54 | 4.27 |
| Economics and Accounting | 3.36 | 3.26 |
| Sales and Marketing | 3.32 | 3.96 |
| Mathematics | 3.10 | 3.58 |
| Education and Training | 3.06 | 3.75 |
| Computers and Electronics | 2.80 | 3.80 |
| Administrative | 2.60 | 2.84 |
| Communications and Media | 2.53 | 2.51 |
| Production and Processing | 2.48 | 2.83 |
| Law and Government | 2.42 | 2.29 |
| Transportation | 2.35 | 1.86 |
| Public Safety and Security | 2.24 | 2.02 |
| Telecommunications | 2.06 | 1.04 |
| Psychology | 1.95 | 2.02 |
| Foreign Language | 1.74 | 1.28 |
| Geography | 1.71 | 1.51 |
| Mechanical | 1.62 | not rated |
| Engineering and Technology | 1.56 | 1.00 |
| Design | 1.50 | 1.20 |
| Food Production | 1.35 | not rated |
| Therapy and Counseling | 1.34 | 0.82 |
| Sociology and Anthropology | 1.33 | not rated |
| Building and Construction | 1.25 | not rated |
| Physics | 1.23 | not rated |
| Fine Arts | 1.13 | not rated |
| Chemistry | 1.11 | not rated |
| History and Archeology | 1.08 | not rated |
| Philosophy and Theology | 1.08 | not rated |
| Biology | 1.06 | not rated |
| Medicine and Dentistry | 1.01 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Expression | 4.00 | 4.12 |
| Oral Comprehension | 4.00 | 4.00 |
| Speech Recognition | 4.00 | 4.00 |
| Speech Clarity | 3.88 | 4.00 |
| Written Comprehension | 3.75 | 4.00 |
| Deductive Reasoning | 3.75 | 3.88 |
| Inductive Reasoning | 3.75 | 3.88 |
| Near Vision | 3.62 | 3.62 |
| Information Ordering | 3.62 | 3.12 |
| Written Expression | 3.50 | 3.88 |
| Fluency of Ideas | 3.50 | 3.62 |
| Category Flexibility | 3.50 | 3.12 |
| Problem Sensitivity | 3.50 | 3.12 |
| Mathematical Reasoning | 3.12 | 3.12 |
| Number Facility | 3.00 | 3.12 |
| Originality | 2.88 | 3.38 |
| Far Vision | 2.88 | 3.00 |
| Visualization | 2.75 | 2.88 |
| Flexibility of Closure | 2.75 | 2.75 |
| Selective Attention | 2.75 | 2.75 |
| Memorization | 2.62 | 2.75 |
| Perceptual Speed | 2.62 | 2.75 |
| Time Sharing | 2.62 | 2.25 |
| Speed of Closure | 2.38 | 2.00 |
| Finger Dexterity | 2.12 | 2.25 |
| Auditory Attention | 2.00 | 1.88 |
| Hearing Sensitivity | 1.88 | 1.38 |
| Trunk Strength | 1.75 | 1.38 |
| Visual Color Discrimination | 1.75 | 1.38 |
| Depth Perception | 1.75 | 0.88 |
| Manual Dexterity | 1.50 | 0.75 |
| Control Precision | 1.50 | 0.62 |
| Arm-Hand Steadiness | 1.38 | 0.50 |
| Wrist-Finger Speed | 1.38 | 0.50 |
| Dynamic Strength | 1.25 | not rated |
| Reaction Time | 1.25 | not rated |
| Stamina | 1.25 | not rated |
| Explosive Strength | 1.12 | not rated |
| Rate Control | 1.12 | not rated |
| Spatial Orientation | 1.12 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Extent Flexibility | 1.00 | not rated |
| Glare Sensitivity | 1.00 | not rated |
| Gross Body Coordination | 1.00 | not rated |
| Gross Body Equilibrium | 1.00 | not rated |
| Multilimb Coordination | 1.00 | not rated |
| Night Vision | 1.00 | not rated |
| Peripheral Vision | 1.00 | not rated |
| Response Orientation | 1.00 | not rated |
| Sound Localization | 1.00 | not rated |
| Speed of Limb Movement | 1.00 | not rated |
| Static Strength | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Excel in demand
- Microsoft Office software in demand
- Microsoft Outlook in demand
- Microsoft PowerPoint in demand
- Salesforce software in demand
- Cisco Webex hot
- Microsoft Access hot
- Microsoft Project hot
- Microsoft Word hot
- SAP software hot
- Budgeting software
- Customer information databases
- Delphi Discovery
- Delphi Technology
- Electronic data interchange EDI software
- Financial accounting software
- Flow chart software
- Fuze cloud communications and collaboration software
- Graphics creation software
- Microsoft Dynamics
- NetSuite ERP
- Online meeting software
- Oracle Eloqua
- QuickBase business management software
- Salesforce.com Salesforce CRM
- SugarCRM Sugar UX
- Web browser software
- Work scheduling software
- YouTube
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Boulder, CO | 730 | 2.76 | $136,380 |
| Denver-Aurora-Centennial, CO | 5,430 | 2.45 | $115,390 |
| Charlotte-Concord-Gastonia, NC-SC | 3,680 | 1.97 | $96,030 |
| Raleigh-Cary, NC | 1,820 | 1.78 | $101,680 |
| Greensboro-High Point, NC | 890 | 1.76 | $93,770 |
| Atlanta-Sandy Springs-Roswell, GA | 6,880 | 1.73 | $90,140 |
| Roanoke, VA | 360 | 1.67 | $87,630 |
| Albany, GA | 130 | 1.66 | $73,300 |
| Des Moines-West Des Moines, IA | 920 | 1.65 | $98,590 |
| Fort Collins-Loveland, CO | 380 | 1.62 | $101,160 |