JobAfterNext

General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Wages

Median annual wage, U.S.$105,770
Employment, U.S.3,503,020
Median hourly wage$50.85
Annual wage percentiles, U.S., May 2025
10th25thMedian75th90th
$50,090$72,320$105,770$167,280$253,390
By state (51)
StateEmploymentMedian annualLocation quotient
Alabama30,170$111,7900.63
Alaska6,020$116,6300.82
Arizona110,480$94,8001.51
Arkansas34,570$74,0501.18
California300,840$124,3900.73
Colorado41,870$131,8400.65
Connecticut39,070$137,2201.02
Delaware5,000$137,2200.46
District of Columbia36,150$168,0002.29
Florida236,290$101,5801.06
Georgia111,060$103,7301.01
Hawaii13,380$108,1800.95
Idaho24,880$80,3901.29
Illinois171,300$103,5701.25
Indiana47,180$108,1700.65
Iowa30,760$87,6900.88
Kansas24,660$92,8400.76
Kentucky52,100$79,3701.16
Louisiana43,220$101,7900.99
Maine14,770$98,8601.02
Maryland96,740$117,9301.55
Massachusetts95,880$127,2201.17
Michigan85,860$99,5300.87
Minnesota72,860$99,3401.10
Mississippi10,630$106,6800.41
Missouri109,020$79,3001.65
Montana11,840$91,3801.03
Nebraska24,030$85,0901.04
Nevada38,920$99,3901.11
New Hampshire22,110$124,6801.44
New Jersey53,000$173,6900.55
New Mexico16,330$98,6300.83
New York206,740$130,8600.95
North Carolina63,740$101,9500.57
North Dakota11,150$98,1701.15
Ohio153,160$97,7001.22
Oklahoma43,890$90,4301.14
Oregon36,190$103,4900.82
Pennsylvania172,010$103,1301.26
Rhode Island9,150$117,3800.81
South Carolina32,230$106,0800.62
South Dakota4,280$137,4000.42
Tennessee63,720$106,9700.86
Texas431,310$103,2301.36
Utah42,580$97,8501.09
Vermont8,000$98,6401.17
Virginia103,590$122,0801.12
Washington50,630$133,7500.63
West Virginia15,300$82,5000.97
Wisconsin36,910$118,7300.56
Wyoming7,470$99,7001.18

Similar occupations

Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.

#OccupationJob ZoneSimilarity
1Purchasing Managers40.976
2Administrative Services Managers30.972
3First-Line Supervisors of Non-Retail Sales Workers40.972
4Information Technology Project Managers40.969
5Project Management Specialists40.968
6First-Line Supervisors of Office and Administrative Support Workers30.967
7Chief Executives50.967
8Industrial Production Managers40.966
9Gambling Managers1-20.964
10Postmasters and Mail Superintendents1-20.964

One skill away

Among the 50 occupations most similar to General and Operations Managers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.

OccupationSkill to buildLevel gapSimilarity
Marketing ManagersOperations Analysis1.240.956
Lodging ManagersService Orientation1.000.951
Loss Prevention ManagersSystems Analysis0.880.951
Meeting, Convention, and Event PlannersService Orientation0.760.950

Software to learn next

Software used by at least 3 of the 20 occupations most similar to General and Operations Managers, excluding software General and Operations Managers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.

SoftwareSimilar jobs using itLift
Microsoft Teams7 of 2010.1x
LogMeIn GoToMeeting6 of 2011.5x
Cisco Webex6 of 2010.3x
SmugMug Flickr7 of 207.3x
Purchasing software4 of 2030.8x
JamBoard5 of 2013.6x
Database reporting software3 of 2046.2x
Google Meet6 of 206.3x
SAP BusinessObjects Crystal Reports4 of 209.7x
Web browser software16 of 201.7x

Skills

From O*NET data. Importance is rated 1 to 5 and level 0 to 7.

SkillTypeImportanceLevel
Active ListeningEssential skill 4.00 4.12
MonitoringEssential skill 4.00 4.12
SpeakingEssential skill 4.00 4.12
Reading ComprehensionEssential skill 4.00 4.00
CoordinationTransferable skill 3.88 4.00
Critical ThinkingEssential skill 3.88 3.88
Management of Personnel ResourcesTransferable skill 3.75 4.00
Social PerceptivenessTransferable skill 3.75 4.00
Complex Problem SolvingTransferable skill 3.62 3.88
Judgment and Decision MakingTransferable skill 3.62 3.88
Time ManagementTransferable skill 3.62 3.88
Active LearningEssential skill 3.62 3.75
PersuasionTransferable skill 3.62 3.75
WritingEssential skill 3.50 3.88
NegotiationTransferable skill 3.50 3.62
Service OrientationTransferable skill 3.25 3.12
Management of Material ResourcesTransferable skill 3.12 3.25
Systems EvaluationTransferable skill 3.12 3.25
Systems AnalysisTransferable skill 3.12 3.12
Management of Financial ResourcesTransferable skill 3.00 3.38
InstructingTransferable skill 3.00 3.25
Learning StrategiesEssential skill 3.00 3.12
MathematicsEssential skill 2.62 2.75
Operations AnalysisTransferable skill 2.50 2.38
Quality Control AnalysisTransferable skill 2.38 2.12
Operations MonitoringTransferable skill 2.25 2.12
Operation and ControlTransferable skill 1.88 1.75
TroubleshootingTransferable skill 1.75 1.00
ProgrammingTransferable skill 1.50 0.62
ScienceEssential skill 1.50 0.62
Technology DesignTransferable skill 1.50 0.62
Equipment MaintenanceTransferable skill 1.00not rated
Equipment SelectionTransferable skill 1.00not rated
InstallationTransferable skill 1.00not rated
RepairingTransferable skill 1.00not rated
Knowledge (33) and abilities (52)
Knowledge
NameImportanceLevel
Administration and Management 4.25 4.38
Customer and Personal Service 4.15 4.64
English Language 3.70 3.64
Production and Processing 3.57 4.23
Mathematics 3.53 4.07
Personnel and Human Resources 3.44 3.95
Administrative 3.21 3.95
Economics and Accounting 3.20 3.58
Sales and Marketing 2.99 3.35
Engineering and Technology 2.90 3.27
Mechanical 2.85 3.44
Education and Training 2.79 3.65
Public Safety and Security 2.74 2.40
Computers and Electronics 2.67 3.00
Law and Government 2.56 2.96
Psychology 2.53 2.67
Communications and Media 2.39 2.31
Design 2.32 2.59
Transportation 2.21 1.66
Building and Construction 2.20 2.26
Physics 1.98 1.85
Sociology and Anthropology 1.93 1.55
Chemistry 1.91 1.97
Telecommunications 1.85 1.43
Therapy and Counseling 1.60 1.43
Geography 1.46not rated
Foreign Language 1.40 0.63
History and Archeology 1.35 0.67
Food Production 1.32not rated
Fine Arts 1.28not rated
Philosophy and Theology 1.23not rated
Biology 1.21not rated
Medicine and Dentistry 1.20not rated
Abilities
NameImportanceLevel
Oral Comprehension 4.00 4.12
Oral Expression 4.00 4.12
Written Comprehension 4.00 4.00
Written Expression 4.00 4.00
Deductive Reasoning 3.88 4.12
Problem Sensitivity 3.88 4.12
Speech Clarity 3.88 3.62
Speech Recognition 3.62 3.50
Information Ordering 3.50 3.62
Inductive Reasoning 3.50 3.50
Near Vision 3.50 3.38
Category Flexibility 3.38 3.25
Fluency of Ideas 3.25 3.38
Originality 3.12 3.50
Mathematical Reasoning 2.88 3.12
Number Facility 2.88 3.00
Selective Attention 2.88 2.88
Time Sharing 2.75 2.88
Visualization 2.75 2.75
Far Vision 2.62 2.75
Flexibility of Closure 2.62 2.50
Perceptual Speed 2.38 2.25
Speed of Closure 2.38 2.25
Memorization 2.25 2.25
Auditory Attention 2.12 2.00
Trunk Strength 2.12 1.88
Visual Color Discrimination 1.88 1.75
Depth Perception 1.88 1.62
Hearing Sensitivity 1.75 1.50
Wrist-Finger Speed 1.75 0.88
Arm-Hand Steadiness 1.62 0.88
Stamina 1.62 0.88
Reaction Time 1.62 0.62
Static Strength 1.50 0.88
Gross Body Coordination 1.50 0.62
Spatial Orientation 1.50 0.62
Finger Dexterity 1.50 0.50
Manual Dexterity 1.50 0.50
Multilimb Coordination 1.50 0.50
Explosive Strength 1.38 0.38
Gross Body Equilibrium 1.38 0.38
Extent Flexibility 1.25not rated
Peripheral Vision 1.25not rated
Sound Localization 1.25not rated
Control Precision 1.12not rated
Dynamic Strength 1.12not rated
Night Vision 1.12not rated
Dynamic Flexibility 1.00not rated
Glare Sensitivity 1.00not rated
Rate Control 1.00not rated
Response Orientation 1.00not rated
Speed of Limb Movement 1.00not rated

Software used

Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.

All 141
  • Microsoft Word hot
  • Mozilla Firefox hot
  • Oracle Database hot
  • Oracle PeopleSoft hot
  • Oracle Primavera Enterprise Project Portfolio Management hot
  • PostgreSQL hot
  • Puppet hot
  • R hot
  • SAP software hot
  • SAS hot
  • Salesforce software hot
  • Shell script hot
  • Slack hot
  • Splunk Enterprise hot
  • Structured query language SQL hot
  • Tableau hot
  • Teradata Database hot
  • The MathWorks MATLAB hot
  • Yardi software hot
  • ADP Workforce Now
  • AMG Teleran SalesInSync
  • Act!
  • ActionWare
  • Airtable
  • Apple Final Cut Pro
  • Apple Keynote
  • Avidian Technologies Prophet
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • CNC Mastercam
  • Citrix cloud computing software
  • Customer information control system CICS
  • Database software
  • Datawatch Monarch
  • Deacom ERP
  • Delphi Technology
  • Dropbox
  • Dynamic Energy Systems MedAct
  • Eko
  • Evernote
  • FileMaker Pro
  • Flipgrid
  • Fund accounting software
  • Geographic information system GIS software
  • Google Ads
  • Google Drive
  • Google Slides
  • GroupMe
  • HEAT Software GoldMine
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Domino
  • IBM InfoSphere DataStage
  • IBM Notes
  • IBM Power Systems software
  • InnQuest Software roomMaster
  • Job control language JCL
  • Kronos Workforce Payroll
  • LSA Visual Easy Lean
  • LexisNexis
  • LinkedIn
  • Maximizer Software Maximizer Enterprise
  • McAfee
  • Medical condition coding software
  • MicroStrategy
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • Microsoft Exchange
  • Microsoft FrontPage
  • Microsoft Internet Explorer
  • Microsoft OneNote
  • Microsoft Publisher
  • Minitab
  • Mozilla Thunderbird
  • Nagios
  • NetSuite ERP
  • NetSuite NetCRM
  • NortonLifeLock cybersecurity software
  • Oracle Business Intelligence Enterprise Edition
  • Oracle E-Business Suite Financials
  • Oracle Eloqua
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft Financials
  • Oracle Solaris
  • Oracle Taleo
  • Payroll software
  • Personnel scheduling software
  • Qlik Tech QlikView
  • Quest Erwin Data Modeler
  • Realization Streamliner
  • SAP Business Objects
  • SAP Crystal Reports
  • Sage 50 Accounting
  • Sage MAS 500
  • Salesforce.com Salesforce CRM
  • Savant MobileRanger
  • Screencastify
  • SeaMonkey
  • Siemens NX
  • Social media sites
  • Software on Sailboats Desktop Sales Manager
  • StataCorp Stata
  • Sugar CRM
  • Supervisory control and data acquisition SCADA software
  • Tax software
  • Vanguard Software Vanguard Sales Manager
  • Veritas NetBackup
  • YouTube
  • vtiger CRM

Where it concentrates

Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.

Metro areaEmploymentLocation quotientMedian annual
Prescott Valley-Prescott, AZ2,8901.77$78,400
Midland, TX4,8301.75$132,420
Lake Havasu City-Kingman, AZ2,1701.70$74,050
Washington-Arlington-Alexandria, DC-VA-MD-WV112,5301.59$156,460
St. Louis, MO-IL46,4101.54$93,140
Barnstable Town, MA3,2101.52$100,590
Phoenix-Mesa-Chandler, AZ81,5201.52$98,610
Baltimore-Columbia-Towson, MD44,9601.47$117,040
Austin-Round Rock-San Marcos, TX42,1901.45$117,850
Flagstaff, AZ2,1801.45$77,740

More metros, other thresholds