Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
- O*NET-SOC code
11-3012.00 - Preparation Job Zone Three: Medium Preparation Needed
Wages
Median annual wage, U.S.$114,130
Employment, U.S.263,960
Median hourly wage$54.87
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $67,100 | $86,460 | $114,130 | $157,420 | $207,720 |
By state (50)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 860 | $114,550 | 0.24 |
| Alaska | 1,020 | $106,400 | 1.84 |
| Arizona | 6,750 | $101,160 | 1.23 |
| Arkansas | 1,110 | $84,480 | 0.50 |
| California | 41,240 | $108,890 | 1.33 |
| Colorado | 2,340 | $157,000 | 0.48 |
| Connecticut | 3,180 | $120,200 | 1.10 |
| Delaware | 720 | $139,910 | 0.87 |
| District of Columbia | 1,030 | $128,610 | 0.86 |
| Florida | 15,350 | $94,850 | 0.91 |
| Georgia | 13,720 | $108,250 | 1.65 |
| Hawaii | 1,560 | $110,840 | 1.46 |
| Idaho | 880 | $92,880 | 0.60 |
| Illinois | 12,040 | $106,860 | 1.16 |
| Indiana | 5,620 | $112,990 | 1.03 |
| Iowa | 1,380 | $116,920 | 0.52 |
| Kansas | 1,150 | $118,570 | 0.47 |
| Louisiana | 3,260 | $99,210 | 0.99 |
| Maine | $105,380 | ||
| Maryland | 4,320 | $115,550 | 0.92 |
| Massachusetts | 9,130 | $116,710 | 1.48 |
| Michigan | 6,590 | $108,210 | 0.88 |
| Minnesota | 7,560 | $137,290 | 1.51 |
| Mississippi | 1,700 | $96,030 | 0.86 |
| Missouri | 4,220 | $96,920 | 0.85 |
| Montana | 400 | $129,670 | 0.46 |
| Nebraska | 2,600 | $105,720 | 1.50 |
| Nevada | 3,010 | $95,780 | 1.14 |
| New Hampshire | 760 | $125,390 | 0.65 |
| New Jersey | 10,910 | $144,460 | 1.50 |
| New Mexico | $104,790 | ||
| New York | 15,010 | $142,280 | 0.91 |
| North Carolina | 7,360 | $105,630 | 0.88 |
| North Dakota | 300 | $94,320 | 0.41 |
| Ohio | 7,980 | $101,500 | 0.85 |
| Oklahoma | 2,220 | $104,670 | 0.77 |
| Oregon | 2,620 | $113,250 | 0.78 |
| Pennsylvania | 4,880 | $105,640 | 0.47 |
| Rhode Island | 780 | $128,980 | 0.91 |
| South Carolina | $124,320 | ||
| South Dakota | 450 | $106,410 | 0.57 |
| Tennessee | 8,170 | $127,410 | 1.47 |
| Texas | 22,980 | $114,190 | 0.96 |
| Utah | 1,670 | $123,700 | 0.57 |
| Vermont | 430 | $97,040 | 0.84 |
| Virginia | 2,850 | $130,850 | 0.41 |
| Washington | 3,490 | $130,630 | 0.58 |
| West Virginia | 1,890 | $84,820 | 1.59 |
| Wisconsin | 5,220 | $108,450 | 1.05 |
| Wyoming | 120 | $120,510 | 0.26 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | First-Line Supervisors of Office and Administrative Support Workers | 3 | 0.981 |
| 2 | Project Management Specialists | 4 | 0.975 |
| 3 | Purchasing Managers | 4 | 0.974 |
| 4 | Gambling Managers | 1-2 | 0.972 |
| 5 | General and Operations Managers | 4 | 0.972 |
| 6 | Postmasters and Mail Superintendents | 1-2 | 0.968 |
| 7 | Medical and Health Services Managers | 4 | 0.968 |
| 8 | Property, Real Estate, and Community Association Managers | 4 | 0.967 |
| 9 | Information Technology Project Managers | 4 | 0.966 |
| 10 | Meeting, Convention, and Event Planners | 4 | 0.965 |
One skill away
Among the 50 occupations most similar to Administrative Services Managers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
| Occupation | Skill to build | Level gap | Similarity |
|---|---|---|---|
| Gambling Managers | Mathematics | 1.00 | 0.972 |
| Loan Interviewers and Clerks | Mathematics | 1.00 | 0.947 |
Software to learn next
Software used by at least 3 of the 20 occupations most similar to Administrative Services Managers, excluding software Administrative Services Managers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| Oracle JD Edwards EnterpriseOne | 10 of 20 | 6.7x |
| Social media sites | 8 of 20 | 8.6x |
| Google Ads | 7 of 20 | 10.8x |
| NetSuite ERP | 8 of 20 | 7.7x |
| Qlik Tech QlikView | 8 of 20 | 7.5x |
| IBM Cognos Impromptu | 8 of 20 | 7.0x |
| Oracle Taleo | 6 of 20 | 9.5x |
| Marketo Marketing Automation | 6 of 20 | 9.2x |
| Payroll software | 5 of 20 | 13.6x |
| 10 of 20 | 3.4x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Active Listening | Essential skill | 4.00 | 4.00 |
| Reading Comprehension | Essential skill | 4.00 | 4.00 |
| Time Management | Transferable skill | 4.00 | 4.00 |
| Speaking | Essential skill | 3.88 | 3.88 |
| Critical Thinking | Essential skill | 3.75 | 3.88 |
| Writing | Essential skill | 3.75 | 3.75 |
| Coordination | Transferable skill | 3.75 | 3.62 |
| Negotiation | Transferable skill | 3.62 | 3.25 |
| Management of Personnel Resources | Transferable skill | 3.38 | 3.75 |
| Monitoring | Essential skill | 3.38 | 3.62 |
| Social Perceptiveness | Transferable skill | 3.25 | 3.75 |
| Service Orientation | Transferable skill | 3.25 | 3.25 |
| Complex Problem Solving | Transferable skill | 3.25 | 3.12 |
| Judgment and Decision Making | Transferable skill | 3.25 | 3.12 |
| Active Learning | Essential skill | 3.12 | 3.38 |
| Systems Analysis | Transferable skill | 3.12 | 3.12 |
| Instructing | Transferable skill | 3.00 | 3.25 |
| Learning Strategies | Essential skill | 3.00 | 3.25 |
| Persuasion | Transferable skill | 3.00 | 3.12 |
| Management of Financial Resources | Transferable skill | 2.88 | 2.88 |
| Management of Material Resources | Transferable skill | 2.88 | 2.88 |
| Systems Evaluation | Transferable skill | 2.75 | 3.12 |
| Operations Analysis | Transferable skill | 2.75 | 2.50 |
| Operations Monitoring | Transferable skill | 2.25 | 2.25 |
| Mathematics | Essential skill | 2.25 | 2.12 |
| Quality Control Analysis | Transferable skill | 2.25 | 2.12 |
| Troubleshooting | Transferable skill | 1.88 | 1.25 |
| Operation and Control | Transferable skill | 1.62 | 1.00 |
| Technology Design | Transferable skill | 1.50 | 0.75 |
| Programming | Transferable skill | 1.38 | 0.62 |
| Equipment Selection | Transferable skill | 1.12 | not rated |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
| Science | Essential skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Customer and Personal Service | 4.44 | 5.17 |
| Administration and Management | 4.24 | 4.56 |
| English Language | 4.03 | 3.86 |
| Administrative | 3.90 | 5.18 |
| Computers and Electronics | 3.35 | 4.15 |
| Personnel and Human Resources | 3.35 | 4.12 |
| Public Safety and Security | 3.29 | 3.29 |
| Mathematics | 3.26 | 3.54 |
| Economics and Accounting | 2.92 | 3.14 |
| Production and Processing | 2.89 | 3.02 |
| Law and Government | 2.88 | 2.66 |
| Education and Training | 2.84 | 3.05 |
| Telecommunications | 2.63 | 2.19 |
| Communications and Media | 2.40 | 2.20 |
| Mechanical | 2.33 | 2.25 |
| Building and Construction | 2.29 | 2.17 |
| Design | 2.10 | 2.01 |
| Psychology | 2.07 | 1.99 |
| Engineering and Technology | 2.06 | 1.62 |
| Sales and Marketing | 1.95 | 2.00 |
| Transportation | 1.94 | 1.41 |
| Medicine and Dentistry | 1.78 | 1.08 |
| Sociology and Anthropology | 1.76 | 1.45 |
| Therapy and Counseling | 1.74 | 1.39 |
| Physics | 1.60 | 1.14 |
| Chemistry | 1.52 | 1.33 |
| Geography | 1.51 | 1.10 |
| Philosophy and Theology | 1.49 | 1.31 |
| History and Archeology | 1.42 | 0.77 |
| Biology | 1.37 | not rated |
| Foreign Language | 1.37 | 0.75 |
| Food Production | 1.27 | not rated |
| Fine Arts | 1.13 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Comprehension | 4.00 | 4.00 |
| Oral Expression | 4.00 | 4.00 |
| Written Comprehension | 4.00 | 4.00 |
| Written Expression | 3.88 | 4.00 |
| Deductive Reasoning | 3.62 | 3.88 |
| Near Vision | 3.62 | 3.62 |
| Speech Recognition | 3.62 | 3.62 |
| Speech Clarity | 3.62 | 3.50 |
| Problem Sensitivity | 3.50 | 3.75 |
| Inductive Reasoning | 3.50 | 3.38 |
| Category Flexibility | 3.12 | 3.12 |
| Fluency of Ideas | 3.12 | 3.12 |
| Information Ordering | 3.12 | 3.12 |
| Selective Attention | 3.12 | 3.00 |
| Time Sharing | 3.12 | 2.88 |
| Originality | 3.00 | 3.12 |
| Visualization | 2.88 | 2.75 |
| Flexibility of Closure | 2.88 | 2.38 |
| Far Vision | 2.75 | 2.75 |
| Number Facility | 2.75 | 2.75 |
| Perceptual Speed | 2.75 | 2.38 |
| Memorization | 2.62 | 2.62 |
| Mathematical Reasoning | 2.62 | 2.50 |
| Finger Dexterity | 2.50 | 2.12 |
| Auditory Attention | 2.25 | 2.25 |
| Speed of Closure | 2.12 | 2.62 |
| Hearing Sensitivity | 2.12 | 2.12 |
| Arm-Hand Steadiness | 2.12 | 2.00 |
| Visual Color Discrimination | 2.00 | 2.00 |
| Control Precision | 2.00 | 1.75 |
| Depth Perception | 2.00 | 1.62 |
| Manual Dexterity | 2.00 | 1.62 |
| Trunk Strength | 1.75 | 1.25 |
| Multilimb Coordination | 1.62 | 1.00 |
| Static Strength | 1.62 | 1.00 |
| Rate Control | 1.62 | 0.88 |
| Reaction Time | 1.50 | 0.88 |
| Dynamic Strength | 1.50 | 0.75 |
| Explosive Strength | 1.50 | 0.75 |
| Extent Flexibility | 1.50 | 0.75 |
| Sound Localization | 1.50 | 0.75 |
| Glare Sensitivity | 1.50 | 0.62 |
| Gross Body Coordination | 1.50 | 0.62 |
| Gross Body Equilibrium | 1.50 | 0.62 |
| Night Vision | 1.50 | 0.62 |
| Peripheral Vision | 1.50 | 0.62 |
| Response Orientation | 1.50 | 0.62 |
| Spatial Orientation | 1.50 | 0.50 |
| Stamina | 1.38 | 0.50 |
| Wrist-Finger Speed | 1.25 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Speed of Limb Movement | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Excel in demand
- Microsoft Office software in demand
- Microsoft Outlook in demand
- Microsoft PowerPoint in demand
- Microsoft Word in demand
- Adobe Acrobat hot
- Atlassian JIRA hot
- Autodesk AutoCAD hot
- Google Docs hot
- IBM SPSS Statistics hot
- Intuit QuickBooks hot
- Microsoft Access hot
- Microsoft Project hot
- Microsoft SharePoint hot
- Microsoft Visio hot
- Oracle PeopleSoft hot
- Oracle Primavera Enterprise Project Portfolio Management hot
- R hot
- SAP software hot
- SAS hot
- Teradata Database hot
- Yardi software hot
- ADP Enterprise HR
- ADP Workforce Now
- Adobe PageMaker
- Blackbaud The Raiser's Edge
- Database software
- Delphi Technology
- Email software
- FileMaker Pro
All 56
- Fund accounting software
- Google Drive
- GroupMe
- Human resource management software HRMS
- IBM Notes
- IBM Power Systems software
- LexisNexis
- Medical procedure coding software
- MicroFocus GroupWise
- Microsoft Dynamics
- Microsoft Dynamics GP
- Microsoft Internet Explorer
- Microsoft Publisher
- Microsoft Windows XP
- Minitab
- Oracle Hyperion
- Oracle PeopleSoft Financials
- PracticeWorks Systems Kodak WINOMS CS
- SAP Business Objects
- SAP BusinessObjects Crystal Reports
- Sage 300 Construction and Real Estate
- Sage 50 Accounting
- Sage MAS 200 ERP
- Supervisory control and data acquisition SCADA software
- Web browser software
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Carson City, NV | 220 | 4.09 | $107,310 |
| Trenton-Princeton, NJ | 1,260 | 3.09 | $154,070 |
| Charleston, WV | 530 | 3.00 | $77,520 |
| San Juan-Bayamon-Caguas, PR | 3,020 | 2.57 | $64,320 |
| Austin-Round Rock-San Marcos, TX | 4,790 | 2.18 | $125,000 |
| Fairbanks-College, AK | 120 | 1.97 | $108,300 |
| Ponce, PR | 210 | 1.93 | $64,510 |
| Atlanta-Sandy Springs-Roswell, GA | 9,000 | 1.84 | $113,230 |
| Mayaguez, PR | 160 | 1.81 | $63,730 |
| Madison, WI | 1,240 | 1.79 | $112,280 |