Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
- O*NET-SOC code
11-9151.00 - Preparation Job Zone Four: Considerable Preparation Needed
Wages
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $53,150 | $64,290 | $80,390 | $103,200 | $132,260 |
By state (51)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 2,350 | $72,310 | 0.83 |
| Alaska | 830 | $98,370 | 1.89 |
| Arizona | 3,010 | $77,550 | 0.69 |
| Arkansas | 2,850 | $56,100 | 1.62 |
| California | 33,510 | $83,210 | 1.37 |
| Colorado | 2,800 | $97,440 | 0.72 |
| Connecticut | 4,350 | $75,520 | 1.90 |
| Delaware | 930 | $75,950 | 1.43 |
| District of Columbia | 640 | $106,700 | 0.68 |
| Florida | 8,600 | $76,050 | 0.64 |
| Georgia | 4,460 | $73,290 | 0.68 |
| Hawaii | 980 | $76,370 | 1.16 |
| Idaho | 820 | $79,120 | 0.71 |
| Illinois | 7,520 | $78,380 | 0.92 |
| Indiana | 2,950 | $73,940 | 0.68 |
| Iowa | 2,790 | $65,940 | 1.33 |
| Kansas | 1,570 | $79,260 | 0.81 |
| Kentucky | 2,280 | $76,960 | 0.85 |
| Louisiana | 2,680 | $82,090 | 1.03 |
| Maine | 1,620 | $76,160 | 1.87 |
| Maryland | 4,300 | $87,450 | 1.16 |
| Massachusetts | 8,800 | $81,380 | 1.80 |
| Michigan | 6,320 | $85,500 | 1.07 |
| Minnesota | 5,430 | $84,220 | 1.37 |
| Mississippi | 1,120 | $67,330 | 0.72 |
| Missouri | 3,060 | $71,970 | 0.77 |
| Montana | 820 | $73,640 | 1.19 |
| Nebraska | 1,320 | $73,790 | 0.96 |
| Nevada | 1,200 | $65,570 | 0.58 |
| New Hampshire | 1,180 | $82,290 | 1.28 |
| New Jersey | 5,530 | $95,290 | 0.96 |
| New Mexico | 1,150 | $81,290 | 0.98 |
| New York | 19,340 | $95,980 | 1.48 |
| North Carolina | 4,970 | $79,590 | 0.75 |
| North Dakota | 510 | $86,630 | 0.88 |
| Ohio | $73,890 | ||
| Oklahoma | 1,640 | $73,720 | 0.72 |
| Oregon | 3,390 | $87,010 | 1.28 |
| Pennsylvania | 10,220 | $75,280 | 1.25 |
| Rhode Island | 1,370 | $77,570 | 2.04 |
| South Carolina | 1,990 | $73,410 | 0.64 |
| South Dakota | 450 | $86,870 | 0.74 |
| Tennessee | 2,770 | $88,240 | 0.63 |
| Texas | 13,460 | $76,520 | 0.71 |
| Utah | 2,140 | $83,200 | 0.92 |
| Vermont | 1,200 | $80,760 | 2.94 |
| Virginia | 3,300 | $94,970 | 0.60 |
| Washington | 3,650 | $103,000 | 0.76 |
| West Virginia | 820 | $62,060 | 0.86 |
| Wisconsin | 3,580 | $82,130 | 0.90 |
| Wyoming | 350 | $66,330 | 0.93 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | Education Administrators, Postsecondary | 5 | 0.974 |
| 2 | Residential Advisors | 3 | 0.972 |
| 3 | Human Resources Managers | 4 | 0.971 |
| 4 | Entertainment and Recreation Managers, Except Gambling | 4 | 0.970 |
| 5 | Education and Childcare Administrators, Preschool and Daycare | 4 | 0.969 |
| 6 | Medical and Health Services Managers | 4 | 0.969 |
| 7 | Management Analysts | 4 | 0.968 |
| 8 | Child, Family, and School Social Workers | 4 | 0.965 |
| 9 | Directors, Religious Activities and Education | 4 | 0.964 |
| 10 | Special Education Teachers, Secondary School | 4 | 0.963 |
One skill away
Among the 50 occupations most similar to Social and Community Service Managers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
| Occupation | Skill to build | Level gap | Similarity |
|---|---|---|---|
| Human Resources Managers | Management of Financial Resources | 4.00 | 0.971 |
| Entertainment and Recreation Managers, Except Gambling | Management of Financial Resources | 3.00 | 0.970 |
| Education and Childcare Administrators, Preschool and Daycare | Management of Financial Resources | 3.38 | 0.969 |
| Special Education Teachers, Secondary School | Learning Strategies | 1.00 | 0.963 |
| Training and Development Specialists | Learning Strategies | 1.25 | 0.959 |
| Lodging Managers | Management of Material Resources | 1.24 | 0.954 |
| Coaches and Scouts | Instructing | 0.87 | 0.950 |
| Special Education Teachers, Elementary School | Learning Strategies | 0.87 | 0.948 |
| Meeting, Convention, and Event Planners | Management of Financial Resources | 3.12 | 0.947 |
Software to learn next
Software used by at least 3 of the 20 occupations most similar to Social and Community Service Managers, excluding software Social and Community Service Managers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| Blackboard software | 9 of 20 | 7.3x |
| Mentimeter | 5 of 20 | 17.8x |
| Common Curriculum | 5 of 20 | 16.5x |
| Human resource management software HRMS | 7 of 20 | 7.3x |
| Oracle Taleo | 6 of 20 | 9.5x |
| Student information systems SIS software | 4 of 20 | 23.1x |
| Oracle PeopleSoft | 8 of 20 | 4.7x |
| Google Drive | 7 of 20 | 5.0x |
| Google Meet | 6 of 20 | 6.3x |
| Microsoft SharePoint | 10 of 20 | 2.8x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Social Perceptiveness | Transferable skill | 4.00 | 4.62 |
| Service Orientation | Transferable skill | 4.00 | 4.00 |
| Management of Personnel Resources | Transferable skill | 3.88 | 4.38 |
| Active Listening | Essential skill | 3.88 | 4.25 |
| Complex Problem Solving | Transferable skill | 3.88 | 4.12 |
| Critical Thinking | Essential skill | 3.88 | 4.12 |
| Judgment and Decision Making | Transferable skill | 3.88 | 4.12 |
| Coordination | Transferable skill | 3.88 | 4.00 |
| Monitoring | Essential skill | 3.88 | 4.00 |
| Time Management | Transferable skill | 3.88 | 4.00 |
| Active Learning | Essential skill | 3.88 | 3.88 |
| Reading Comprehension | Essential skill | 3.75 | 4.12 |
| Speaking | Essential skill | 3.75 | 4.12 |
| Writing | Essential skill | 3.75 | 4.00 |
| Systems Evaluation | Transferable skill | 3.75 | 3.88 |
| Systems Analysis | Transferable skill | 3.75 | 3.75 |
| Learning Strategies | Essential skill | 3.62 | 3.75 |
| Instructing | Transferable skill | 3.50 | 3.88 |
| Negotiation | Transferable skill | 3.25 | 3.75 |
| Persuasion | Transferable skill | 3.25 | 3.75 |
| Management of Financial Resources | Transferable skill | 2.62 | not rated |
| Operations Analysis | Transferable skill | 2.62 | 3.38 |
| Mathematics | Essential skill | 2.62 | 3.12 |
| Management of Material Resources | Transferable skill | 2.38 | 2.38 |
| Science | Essential skill | 2.25 | 2.00 |
| Operations Monitoring | Transferable skill | 2.12 | 2.25 |
| Operation and Control | Transferable skill | 2.00 | 1.62 |
| Quality Control Analysis | Transferable skill | 2.00 | 1.62 |
| Technology Design | Transferable skill | 1.88 | 1.12 |
| Programming | Transferable skill | 1.75 | 0.88 |
| Troubleshooting | Transferable skill | 1.50 | 0.75 |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Equipment Selection | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Customer and Personal Service | 4.61 | 5.94 |
| Administration and Management | 4.37 | 4.60 |
| English Language | 4.29 | 4.52 |
| Psychology | 4.06 | 4.76 |
| Education and Training | 3.92 | 5.25 |
| Personnel and Human Resources | 3.73 | 4.36 |
| Therapy and Counseling | 3.70 | 4.48 |
| Public Safety and Security | 3.47 | 3.55 |
| Administrative | 3.46 | 4.49 |
| Sociology and Anthropology | 3.42 | 4.16 |
| Mathematics | 3.33 | 4.06 |
| Computers and Electronics | 3.29 | 3.62 |
| Law and Government | 3.16 | 2.92 |
| Communications and Media | 2.98 | 2.89 |
| Economics and Accounting | 2.80 | 3.04 |
| Telecommunications | 2.51 | 1.50 |
| Philosophy and Theology | 2.36 | 3.00 |
| Sales and Marketing | 2.31 | 2.95 |
| Production and Processing | 2.09 | 1.97 |
| Transportation | 1.98 | 1.65 |
| Medicine and Dentistry | 1.95 | 1.50 |
| Geography | 1.92 | 1.64 |
| Foreign Language | 1.87 | 1.33 |
| Building and Construction | 1.67 | 1.21 |
| Fine Arts | 1.60 | 0.79 |
| Mechanical | 1.57 | 1.27 |
| Design | 1.56 | 1.08 |
| Chemistry | 1.55 | 1.31 |
| Engineering and Technology | 1.51 | 1.14 |
| Biology | 1.45 | 0.90 |
| History and Archeology | 1.43 | 0.88 |
| Physics | 1.42 | 0.86 |
| Food Production | 1.26 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Expression | 4.38 | 4.62 |
| Oral Comprehension | 4.12 | 4.62 |
| Problem Sensitivity | 4.00 | 4.00 |
| Written Comprehension | 4.00 | 4.00 |
| Speech Clarity | 3.88 | 4.25 |
| Deductive Reasoning | 3.88 | 4.12 |
| Written Expression | 3.88 | 4.12 |
| Speech Recognition | 3.88 | 4.00 |
| Inductive Reasoning | 3.75 | 3.88 |
| Originality | 3.75 | 3.75 |
| Fluency of Ideas | 3.62 | 3.75 |
| Information Ordering | 3.50 | 3.50 |
| Near Vision | 3.12 | 3.62 |
| Category Flexibility | 3.00 | 3.38 |
| Flexibility of Closure | 3.00 | 3.00 |
| Mathematical Reasoning | 2.88 | 3.38 |
| Number Facility | 2.88 | 3.38 |
| Time Sharing | 2.88 | 3.12 |
| Selective Attention | 2.88 | 3.00 |
| Far Vision | 2.88 | 2.88 |
| Memorization | 2.75 | 2.75 |
| Perceptual Speed | 2.75 | 2.75 |
| Speed of Closure | 2.62 | 2.88 |
| Visualization | 2.50 | 2.62 |
| Visual Color Discrimination | 2.38 | 2.12 |
| Finger Dexterity | 2.25 | 1.88 |
| Auditory Attention | 2.12 | 2.00 |
| Hearing Sensitivity | 2.00 | 2.00 |
| Arm-Hand Steadiness | 2.00 | 1.25 |
| Control Precision | 2.00 | 1.25 |
| Depth Perception | 1.75 | 1.25 |
| Trunk Strength | 1.75 | 0.88 |
| Manual Dexterity | 1.50 | 0.62 |
| Wrist-Finger Speed | 1.50 | 0.62 |
| Multilimb Coordination | 1.38 | 0.75 |
| Extent Flexibility | 1.38 | 0.38 |
| Stamina | 1.38 | 0.38 |
| Dynamic Strength | 1.25 | not rated |
| Gross Body Equilibrium | 1.25 | not rated |
| Gross Body Coordination | 1.12 | not rated |
| Static Strength | 1.12 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Explosive Strength | 1.00 | not rated |
| Glare Sensitivity | 1.00 | not rated |
| Night Vision | 1.00 | not rated |
| Peripheral Vision | 1.00 | not rated |
| Rate Control | 1.00 | not rated |
| Reaction Time | 1.00 | not rated |
| Response Orientation | 1.00 | not rated |
| Sound Localization | 1.00 | not rated |
| Spatial Orientation | 1.00 | not rated |
| Speed of Limb Movement | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Office software in demand
- Microsoft Access hot
- Microsoft Excel hot
- Microsoft Outlook hot
- Microsoft PowerPoint hot
- Microsoft Project hot
- Microsoft Word hot
- Blackbaud The Raiser's Edge
- Client information databases
- Corel QuattroPro
- Corel WordPerfect Office Suite
- FileMaker Pro
- Financial accounting software
- Healthcare common procedure coding system HCPCS
- IBM Lotus 1-2-3
- Microsoft Dynamics
- Microsoft Publisher
- Microsoft Visual FoxPro
- Oracle Reports
- PointClickCare healthcare software
- Web browser software
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Pittsfield, MA | 210 | 2.74 | $75,660 |
| Amherst Town-Northampton, MA | 220 | 2.48 | $81,650 |
| Burlington-South Burlington, VT | 400 | 2.48 | $78,970 |
| Springfield, MA | 640 | 2.37 | $79,450 |
| Johnstown, PA | 150 | 2.34 | $60,280 |
| Mankato, MN | 170 | 2.30 | $86,630 |
| Worcester, MA | 1,040 | 2.21 | $77,500 |
| Fairbanks-College, AK | 110 | 2.20 | $86,850 |
| New Haven, CT | 830 | 2.20 | $76,240 |
| Corvallis, OR | 110 | 2.15 | $65,250 |