JobAfterNext

First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Wages

Median annual wage, U.S.$69,500
Employment, U.S.1,436,680
Median hourly wage$33.41
Annual wage percentiles, U.S., May 2025
10th25thMedian75th90th
$45,610$55,950$69,500$85,090$104,710
By state (51)
StateEmploymentMedian annualLocation quotient
Alabama20,140$60,3601.03
Alaska5,690$69,8401.89
Arizona31,930$64,2501.07
Arkansas13,630$58,1001.13
California149,230$77,5900.89
Colorado26,100$76,6000.98
Connecticut24,420$78,2001.56
Delaware5,480$75,2201.22
District of Columbia4,080$79,2000.63
Florida93,850$64,3601.02
Georgia42,630$64,6200.94
Hawaii10,090$63,0801.74
Idaho8,360$61,3901.06
Illinois42,400$69,0100.75
Indiana21,780$69,4900.74
Iowa10,190$64,4000.71
Kansas12,010$64,0000.90
Kentucky19,670$63,1801.06
Louisiana20,810$57,1801.16
Maine6,000$67,5301.01
Maryland27,860$74,1401.09
Massachusetts34,520$76,7701.03
Michigan30,690$64,7200.75
Minnesota21,690$76,4400.80
Mississippi13,680$58,3801.27
Missouri22,360$63,0500.82
Montana4,030$62,5500.85
Nebraska9,930$61,9801.05
Nevada14,380$63,0901.00
New Hampshire7,600$73,2501.20
New Jersey55,210$76,6401.39
New Mexico8,330$62,6401.03
New York83,110$79,1700.93
North Carolina35,830$62,3400.78
North Dakota1,830$68,7200.46
Ohio45,070$64,2200.88
Oklahoma19,860$60,8701.26
Oregon12,200$74,3000.67
Pennsylvania56,600$65,2701.01
Rhode Island5,090$76,0301.10
South Carolina26,710$62,9201.25
South Dakota1,750$62,5300.42
Tennessee49,870$66,3901.65
Texas160,600$64,9401.24
Utah18,890$66,9001.18
Vermont1,710$68,7900.61
Virginia35,160$67,1700.93
Washington31,790$79,4800.97
West Virginia6,900$53,6601.07
Wisconsin22,950$70,5600.84
Wyoming1,980$63,0500.76

Similar occupations

Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.

#OccupationJob ZoneSimilarity
1Administrative Services Managers30.981
2First-Line Supervisors of Non-Retail Sales Workers40.978
3Project Management Specialists40.978
4Purchasing Managers40.976
5Gambling Managers1-20.973
6Education Administrators, Postsecondary50.968
7Medical and Health Services Managers40.967
8General and Operations Managers40.967
9First-Line Supervisors of Retail Sales Workers1-20.966
10Document Management Specialists40.960

One skill away

Among the 50 occupations most similar to First-Line Supervisors of Office and Administrative Support Workers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.

OccupationSkill to buildLevel gapSimilarity
Wholesale and Retail Buyers, Except Farm ProductsManagement of Financial Resources0.760.952

Software to learn next

Software used by at least 3 of the 20 occupations most similar to First-Line Supervisors of Office and Administrative Support Workers, excluding software First-Line Supervisors of Office and Administrative Support Workers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.

SoftwareSimilar jobs using itLift
LinkedIn11 of 209.6x
Oracle Primavera Enterprise Project Portfolio Management10 of 208.1x
Google Ads8 of 2012.3x
Google Meet8 of 208.4x
Marketo Marketing Automation7 of 2010.8x
Oracle Business Intelligence Enterprise Edition7 of 207.2x
SAS10 of 203.9x
Teradata Database7 of 206.1x
SAP BusinessObjects Crystal Reports5 of 2012.1x
IBM Power Systems software6 of 207.7x

Skills

From O*NET data. Importance is rated 1 to 5 and level 0 to 7.

SkillTypeImportanceLevel
MonitoringEssential skill 4.00 4.00
SpeakingEssential skill 4.00 4.00
Active ListeningEssential skill 4.00 3.88
Social PerceptivenessTransferable skill 4.00 3.88
CoordinationTransferable skill 4.00 3.75
Reading ComprehensionEssential skill 4.00 3.75
Critical ThinkingEssential skill 3.88 3.88
Active LearningEssential skill 3.75 3.75
Management of Personnel ResourcesTransferable skill 3.75 3.75
Time ManagementTransferable skill 3.75 3.75
WritingEssential skill 3.75 3.75
InstructingTransferable skill 3.75 3.62
Judgment and Decision MakingTransferable skill 3.75 3.12
Learning StrategiesEssential skill 3.62 3.75
NegotiationTransferable skill 3.62 3.62
PersuasionTransferable skill 3.62 3.50
Service OrientationTransferable skill 3.62 3.50
Complex Problem SolvingTransferable skill 3.38 3.25
Systems EvaluationTransferable skill 3.12 3.00
Systems AnalysisTransferable skill 3.00 3.00
Quality Control AnalysisTransferable skill 2.88 2.75
MathematicsEssential skill 2.75 2.75
Management of Material ResourcesTransferable skill 2.75 2.62
Management of Financial ResourcesTransferable skill 2.50 2.62
Operations AnalysisTransferable skill 2.38 2.50
Operations MonitoringTransferable skill 2.25 2.00
TroubleshootingTransferable skill 2.00 1.38
ProgrammingTransferable skill 1.88 1.00
Technology DesignTransferable skill 1.50 0.62
Operation and ControlTransferable skill 1.12not rated
Equipment MaintenanceTransferable skill 1.00not rated
Equipment SelectionTransferable skill 1.00not rated
InstallationTransferable skill 1.00not rated
RepairingTransferable skill 1.00not rated
ScienceEssential skill 1.00not rated
Knowledge (33) and abilities (52)
Knowledge
NameImportanceLevel
Administration and Management 4.48 4.07
Customer and Personal Service 4.23 4.93
English Language 3.71 3.80
Administrative 3.70 5.03
Computers and Electronics 3.28 4.25
Personnel and Human Resources 3.17 3.40
Economics and Accounting 3.10 2.48
Education and Training 2.96 3.65
Mathematics 2.91 3.61
Law and Government 2.60 2.50
Public Safety and Security 2.55 2.20
Communications and Media 2.33 2.23
Production and Processing 2.33 1.97
Sales and Marketing 2.31 2.86
Telecommunications 2.22 1.51
Psychology 2.03 1.84
Engineering and Technology 1.69 1.49
Transportation 1.68 1.00
Therapy and Counseling 1.62 1.15
Sociology and Anthropology 1.49 0.99
Medicine and Dentistry 1.48not rated
Mechanical 1.45 0.83
Design 1.41not rated
Philosophy and Theology 1.40not rated
Geography 1.37not rated
Physics 1.37not rated
Foreign Language 1.30not rated
Building and Construction 1.23not rated
Food Production 1.15not rated
Biology 1.09not rated
Chemistry 1.09not rated
Fine Arts 1.04not rated
History and Archeology 1.03not rated
Abilities
NameImportanceLevel
Oral Comprehension 4.12 4.00
Oral Expression 4.00 4.00
Written Comprehension 4.00 4.00
Written Expression 3.88 4.00
Speech Clarity 3.88 3.75
Speech Recognition 3.88 3.50
Problem Sensitivity 3.75 3.62
Deductive Reasoning 3.62 3.62
Information Ordering 3.62 3.25
Near Vision 3.50 3.50
Inductive Reasoning 3.50 3.25
Originality 3.38 3.38
Fluency of Ideas 3.38 3.00
Category Flexibility 3.25 3.00
Selective Attention 3.00 2.62
Far Vision 2.88 2.88
Time Sharing 2.88 2.88
Mathematical Reasoning 2.75 2.75
Auditory Attention 2.75 2.38
Flexibility of Closure 2.75 2.38
Number Facility 2.62 2.88
Perceptual Speed 2.62 2.62
Visualization 2.62 2.62
Speed of Closure 2.62 2.38
Finger Dexterity 2.62 2.12
Memorization 2.50 2.50
Hearing Sensitivity 2.50 2.00
Visual Color Discrimination 2.12 1.88
Depth Perception 1.88 1.38
Multilimb Coordination 1.75 0.88
Trunk Strength 1.62 0.88
Dynamic Strength 1.50 0.62
Extent Flexibility 1.50 0.62
Static Strength 1.50 0.62
Manual Dexterity 1.50 0.50
Wrist-Finger Speed 1.50 0.50
Arm-Hand Steadiness 1.38 0.62
Stamina 1.38 0.50
Gross Body Coordination 1.38 0.38
Explosive Strength 1.25not rated
Gross Body Equilibrium 1.25not rated
Control Precision 1.00not rated
Dynamic Flexibility 1.00not rated
Glare Sensitivity 1.00not rated
Night Vision 1.00not rated
Peripheral Vision 1.00not rated
Rate Control 1.00not rated
Reaction Time 1.00not rated
Response Orientation 1.00not rated
Sound Localization 1.00not rated
Spatial Orientation 1.00not rated
Speed of Limb Movement 1.00not rated

Software used

Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.

All 88
  • Bookkeeping software
  • Citrix cloud computing software
  • Contract management software
  • Data entry software
  • Database software
  • Delphi Technology
  • Document management system software
  • Dropbox
  • Evernote
  • FileMaker Pro
  • Fund accounting software
  • Google Drive
  • GroupMe
  • HCSS HeavyBid
  • HCSS HeavyJob
  • Handheld computer device software
  • Healthcare common procedure coding system HCPCS
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Domino
  • IBM Notes
  • JamBoard
  • LexisNexis
  • LogMeIn GoToMeeting
  • Loom
  • Medical condition coding software
  • Medical procedure coding software
  • MicroStrategy
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • Microsoft Exchange
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • Minitab
  • Nearpod
  • NetSuite ERP
  • NortonLifeLock cybersecurity software
  • Oracle E-Business Suite Financials
  • Oracle Eloqua
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft Financials
  • Oracle Taleo
  • Padlet
  • Payroll software
  • Qlik Tech QlikView
  • Quicken
  • SAP Business Objects
  • SAP Crystal Reports
  • Sage 50 Accounting
  • Screencastify
  • SmugMug Flickr
  • Social media sites
  • Tax software
  • Web browser software
  • Work scheduling software
  • YouTube

Where it concentrates

Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.

Metro areaEmploymentLocation quotientMedian annual
San Juan-Bayamon-Caguas, PR12,7201.99$44,030
Johnson City, TN1,4201.89$59,420
Anchorage, AK3,0701.88$68,620
Kahului-Wailuku, HI1,2401.83$68,630
Nashville-Davidson--Murfreesboro--Franklin, TN17,8901.76$73,060
Urban Honolulu, HI7,2201.75$62,980
Arecibo, PR5501.72$39,080
Mayaguez, PR8201.71$35,980
Columbia, SC6,1201.68$62,230
Laredo, TX1,6601.64$56,210

More metros, other thresholds