JobAfterNext

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Wages

Median annual wage, U.S.$48,520
Employment, U.S.1,121,800
Median hourly wage$23.33
Annual wage percentiles, U.S., May 2025
10th25thMedian75th90th
$33,120$38,590$48,520$62,130$77,080
By state (51)
StateEmploymentMedian annualLocation quotient
Alabama25,020$44,8601.64
Alaska3,030$57,0801.29
Arizona20,260$48,0100.87
Arkansas11,050$36,9501.17
California109,180$54,8700.83
Colorado26,390$58,2001.27
Connecticut13,910$56,5101.14
Delaware4,200$55,7101.20
District of Columbia1,470$58,4700.29
Florida80,470$48,4101.12
Georgia36,900$46,1501.05
Hawaii6,580$55,8501.45
Idaho7,330$46,1401.19
Illinois36,940$47,9900.84
Indiana22,090$47,7900.96
Iowa9,970$46,6100.89
Kansas9,250$46,9500.89
Kentucky18,290$40,0801.27
Louisiana16,910$43,8601.21
Maine5,760$53,5801.25
Maryland23,080$47,0001.16
Massachusetts20,240$57,4900.77
Michigan30,750$46,4300.97
Minnesota21,530$48,7701.01
Mississippi13,020$45,7601.55
Missouri19,160$46,8600.90
Montana5,830$49,3001.58
Nebraska7,010$45,2800.95
Nevada10,500$46,9000.94
New Hampshire6,610$51,6501.34
New Jersey31,160$57,3201.01
New Mexico7,660$46,5501.22
New York50,830$58,3000.73
North Carolina39,890$47,7601.12
North Dakota2,640$49,3500.85
Ohio39,110$45,6800.98
Oklahoma15,340$45,4301.25
Oregon13,940$50,6600.98
Pennsylvania40,970$46,6900.94
Rhode Island3,880$58,5701.07
South Carolina19,390$47,7701.17
South Dakota3,660$56,6801.11
Tennessee26,470$47,8801.12
Texas103,410$46,2801.02
Utah10,270$47,4700.82
Vermont2,310$55,7601.05
Virginia32,250$47,9901.09
Washington27,640$60,7501.08
West Virginia7,420$39,7401.47
Wisconsin17,750$49,5500.84
Wyoming3,060$45,9801.51

Similar occupations

Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.

#OccupationJob ZoneSimilarity
1First-Line Supervisors of Gambling Services Workers1-20.972
2Gambling Managers1-20.970
3First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services1-20.969
4Food Service Managers1-20.968
5Lodging Managers40.966
6First-Line Supervisors of Office and Administrative Support Workers30.966
7First-Line Supervisors of Non-Retail Sales Workers40.963
8Spa Managers30.963
9Fitness and Wellness Coordinators40.961
10First-Line Supervisors of Housekeeping and Janitorial Workers1-20.961

One skill away

Among the 50 occupations most similar to First-Line Supervisors of Retail Sales Workers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.

None at these thresholds.

Software to learn next

Software used by at least 3 of the 20 occupations most similar to First-Line Supervisors of Retail Sales Workers, excluding software First-Line Supervisors of Retail Sales Workers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.

SoftwareSimilar jobs using itLift
GroupMe6 of 2010.3x
ADP Workforce Now5 of 208.9x
NetSuite ERP6 of 205.8x
Oracle PeopleSoft7 of 204.1x
Intuit QuickBooks7 of 203.8x
Evernote4 of 209.7x
Oracle JD Edwards EnterpriseOne6 of 204.0x
Airtable4 of 207.7x
LogMeIn GoToMeeting4 of 207.7x
Dropbox4 of 207.4x

Skills

From O*NET data. Importance is rated 1 to 5 and level 0 to 7.

SkillTypeImportanceLevel
Active ListeningEssential skill 3.88 3.62
SpeakingEssential skill 3.75 3.88
Service OrientationTransferable skill 3.75 3.75
Critical ThinkingEssential skill 3.50 3.88
MonitoringEssential skill 3.50 3.88
Social PerceptivenessTransferable skill 3.50 3.75
CoordinationTransferable skill 3.50 3.62
InstructingTransferable skill 3.25 3.62
Management of Personnel ResourcesTransferable skill 3.25 3.62
NegotiationTransferable skill 3.25 3.62
PersuasionTransferable skill 3.25 3.62
Time ManagementTransferable skill 3.12 3.62
Judgment and Decision MakingTransferable skill 3.12 3.00
Reading ComprehensionEssential skill 3.00 3.88
WritingEssential skill 3.00 3.62
Complex Problem SolvingTransferable skill 3.00 3.50
Learning StrategiesEssential skill 3.00 3.50
Active LearningEssential skill 3.00 3.38
Systems EvaluationTransferable skill 3.00 3.00
Systems AnalysisTransferable skill 3.00 2.88
MathematicsEssential skill 2.75 3.00
Management of Material ResourcesTransferable skill 2.62 2.75
Management of Financial ResourcesTransferable skill 2.50 2.75
Operations AnalysisTransferable skill 2.50 2.12
Quality Control AnalysisTransferable skill 2.12 2.00
Operations MonitoringTransferable skill 1.88 1.50
Technology DesignTransferable skill 1.88 0.88
ProgrammingTransferable skill 1.75 1.00
Operation and ControlTransferable skill 1.50 0.88
TroubleshootingTransferable skill 1.38 0.38
Equipment MaintenanceTransferable skill 1.00not rated
Equipment SelectionTransferable skill 1.00not rated
InstallationTransferable skill 1.00not rated
RepairingTransferable skill 1.00not rated
ScienceEssential skill 1.00not rated
Knowledge (33) and abilities (52)
Knowledge
NameImportanceLevel
Customer and Personal Service 4.82 5.63
Administration and Management 4.48 4.26
Sales and Marketing 3.93 3.63
English Language 3.86 3.37
Education and Training 3.60 4.16
Personnel and Human Resources 3.33 3.04
Computers and Electronics 3.31 3.86
Mathematics 3.31 3.57
Economics and Accounting 3.21 3.65
Administrative 3.18 3.96
Public Safety and Security 2.88 2.76
Production and Processing 2.78 2.71
Foreign Language 2.58 1.55
Communications and Media 2.45 2.06
Psychology 2.17 1.76
Law and Government 2.16 1.71
Therapy and Counseling 2.14 2.03
Food Production 1.90 1.31
Telecommunications 1.85 0.84
Medicine and Dentistry 1.73 1.08
Sociology and Anthropology 1.62 1.10
Engineering and Technology 1.46 0.85
Philosophy and Theology 1.42 1.02
Design 1.38 0.99
Transportation 1.34 0.82
Mechanical 1.34 0.67
Fine Arts 1.26not rated
Geography 1.21not rated
Chemistry 1.19not rated
Building and Construction 1.16not rated
Physics 1.16not rated
History and Archeology 1.15not rated
Biology 1.07not rated
Abilities
NameImportanceLevel
Oral Expression 3.88 4.00
Oral Comprehension 3.88 3.88
Speech Clarity 3.88 3.25
Speech Recognition 3.75 3.88
Problem Sensitivity 3.25 3.62
Deductive Reasoning 3.12 3.62
Near Vision 3.12 3.50
Information Ordering 3.12 3.12
Written Expression 3.00 3.75
Written Comprehension 3.00 3.38
Fluency of Ideas 3.00 3.12
Originality 3.00 3.12
Category Flexibility 3.00 3.00
Inductive Reasoning 3.00 3.00
Selective Attention 3.00 2.75
Far Vision 2.88 3.00
Number Facility 2.88 2.88
Flexibility of Closure 2.88 2.75
Memorization 2.75 2.75
Time Sharing 2.75 2.38
Mathematical Reasoning 2.62 2.88
Speed of Closure 2.62 2.88
Perceptual Speed 2.62 2.62
Visual Color Discrimination 2.50 2.50
Finger Dexterity 2.50 2.38
Trunk Strength 2.50 2.25
Visualization 2.38 2.75
Multilimb Coordination 2.38 2.25
Hearing Sensitivity 2.38 2.00
Manual Dexterity 2.38 2.00
Arm-Hand Steadiness 2.25 2.38
Auditory Attention 2.12 2.25
Dynamic Strength 2.12 2.00
Extent Flexibility 2.00 2.50
Static Strength 2.00 2.25
Gross Body Coordination 2.00 2.00
Stamina 2.00 1.75
Wrist-Finger Speed 2.00 1.75
Gross Body Equilibrium 2.00 1.62
Control Precision 1.88 1.50
Depth Perception 1.50 0.88
Response Orientation 1.50 0.88
Speed of Limb Movement 1.50 0.88
Explosive Strength 1.50 0.75
Reaction Time 1.38 0.50
Rate Control 1.38 0.38
Spatial Orientation 1.25not rated
Sound Localization 1.12not rated
Dynamic Flexibility 1.00not rated
Glare Sensitivity 1.00not rated
Night Vision 1.00not rated
Peripheral Vision 1.00not rated

Software used

Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.

All 107
  • Teradata Database hot
  • Yardi software hot
  • ASI Point of Sale
  • American Precision Instruments Regit
  • Apple Final Cut Pro
  • Attitude POS itive AccuPOS Retail
  • Bibase 4POS Retail
  • CAP Automation SellWise
  • Comcash ERP
  • CompuTant CounterPoint
  • CyberMatrix POS
  • Data entry software
  • Datasym SYMFINITE
  • Delphi Technology
  • EZ Software Solutions
  • Exact business software
  • FileMaker Pro
  • Gift registry software
  • Google Ads
  • Google Drive
  • Google Meet
  • Hagel Unitime Systems
  • Handheld computer device software
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Notes
  • Infocorp Computer Solutions $mart System
  • Infocorp Softwear/POS
  • Intuit QuickBooks Point of Sale
  • Inventory management systems
  • Kronos Enterprise Workforce Management
  • LOB RetailPoint
  • Lathem Time PayClock EZ
  • LinkedIn
  • Logisoft Positive Pos System
  • ManageMore Cellular Manager
  • Master Merchant Systems Music Store
  • MicroBiz
  • MicroStrategy
  • Microsoft Dynamics
  • Microsoft Publisher
  • Millennium Software Atrex
  • Minitab
  • Oracle Business Intelligence Enterprise Edition
  • Oracle E-Business Suite Financials
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle PeopleSoft Financials
  • Oracle Taleo
  • Payroll software
  • Plexis Software Plexis POS
  • Point of sale POS bookstore software
  • Point of sale POS parts and services software
  • Qlik Tech QlikView
  • Qualitech Solutions Dynamic Scheduling
  • RiscStation POSSum
  • SBS Keystroke
  • Sage 50 Accounting
  • Sage 50 Accounting Software
  • Scheduling software
  • Semicron Systems
  • SmugMug Flickr
  • Social media sites
  • Softpedia ShopInvo
  • StataCorp Stata
  • System3 POS software
  • The General Store
  • The Retail Solution
  • Time card software
  • TimeTrak Systems ClocTrack
  • TimeTrak Systems SchedTrak
  • True North Computer Retail Plus
  • VeriFone PC Charge Pro
  • Vigilant
  • Visual Retail Plus
  • WinMan SureSell
  • YouTube

Where it concentrates

Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.

Metro areaEmploymentLocation quotientMedian annual
Arecibo, PR6802.72$29,910
Guayama, PR2402.68$29,290
Daphne-Fairhope-Foley, AL1,6202.58$44,890
Aguadilla, PR8702.47$28,800
Mayaguez, PR8502.26$29,040
Dothan, AL9902.25$43,410
Ponce, PR1,0002.18$29,690
Florence-Muscle Shoals, AL8302.04$43,960
Gadsden, AL4601.91$38,390
Myrtle Beach-Conway-North Myrtle Beach, SC2,0001.90$46,350

More metros, other thresholds