Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Sell services to individuals or businesses. May describe options or resolve client problems.
- O*NET-SOC code
41-3091.00 - Preparation Job Zone 1-2: Very Little to Some Preparation Needed
Wages
Median annual wage, U.S.$69,990
Employment, U.S.1,256,010
Median hourly wage$33.65
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $37,980 | $47,670 | $69,990 | $100,480 | $148,840 |
By state (51)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 12,840 | $58,840 | 0.75 |
| Alaska | 900 | $69,610 | 0.34 |
| Arizona | 26,340 | $72,920 | 1.01 |
| Arkansas | 5,750 | $50,570 | 0.55 |
| California | 156,110 | $80,850 | 1.06 |
| Colorado | 37,810 | $79,810 | 1.63 |
| Connecticut | 11,420 | $76,940 | 0.83 |
| Delaware | 2,910 | $67,540 | 0.74 |
| District of Columbia | 3,120 | $76,770 | 0.55 |
| Florida | 107,650 | $60,660 | 1.34 |
| Georgia | 46,960 | $75,280 | 1.19 |
| Hawaii | 3,450 | $58,500 | 0.68 |
| Idaho | 5,030 | $58,930 | 0.73 |
| Illinois | 69,910 | $66,900 | 1.42 |
| Indiana | 21,950 | $63,960 | 0.85 |
| Iowa | 6,530 | $62,420 | 0.52 |
| Kansas | 12,480 | $62,580 | 1.08 |
| Kentucky | 11,860 | $52,750 | 0.73 |
| Louisiana | 8,200 | $55,200 | 0.52 |
| Maine | 2,120 | $63,900 | 0.41 |
| Maryland | 21,580 | $63,310 | 0.97 |
| Massachusetts | 32,300 | $83,760 | 1.10 |
| Michigan | 27,160 | $73,380 | 0.76 |
| Minnesota | 19,220 | $75,370 | 0.81 |
| Mississippi | 3,730 | $48,440 | 0.40 |
| Missouri | 14,100 | $60,440 | 0.59 |
| Montana | 1,730 | $58,720 | 0.42 |
| Nebraska | 6,110 | $57,770 | 0.74 |
| Nevada | 10,950 | $62,450 | 0.87 |
| New Hampshire | 4,670 | $71,510 | 0.85 |
| New Jersey | 44,980 | $79,200 | 1.30 |
| New Mexico | 3,790 | $61,880 | 0.54 |
| New York | 80,510 | $92,190 | 1.03 |
| North Carolina | 46,040 | $62,620 | 1.15 |
| North Dakota | 1,620 | $66,060 | 0.47 |
| Ohio | 38,440 | $59,390 | 0.86 |
| Oklahoma | 9,710 | $54,990 | 0.70 |
| Oregon | 10,440 | $67,040 | 0.66 |
| Pennsylvania | 39,920 | $64,480 | 0.81 |
| Rhode Island | $81,450 | ||
| South Carolina | 21,070 | $58,510 | 1.13 |
| South Dakota | 630 | $61,770 | 0.17 |
| Tennessee | 21,600 | $60,230 | 0.82 |
| Texas | 135,030 | $61,680 | 1.19 |
| Utah | 16,210 | $62,580 | 1.16 |
| Vermont | 1,130 | $77,530 | 0.46 |
| Virginia | 41,390 | $72,640 | 1.25 |
| Washington | 18,950 | $79,920 | 0.66 |
| West Virginia | 2,130 | $50,240 | 0.38 |
| Wisconsin | 22,720 | $64,020 | 0.96 |
| Wyoming | 750 | $58,970 | 0.33 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | Customer Service Representatives | 1-2 | 0.974 |
| 2 | Loan Interviewers and Clerks | 3 | 0.971 |
| 3 | Fundraisers | 4 | 0.971 |
| 4 | Insurance Sales Agents | 4 | 0.965 |
| 5 | Bill and Account Collectors | 1-2 | 0.964 |
| 6 | New Accounts Clerks | 3 | 0.964 |
| 7 | Insurance Claims and Policy Processing Clerks | 1-2 | 0.964 |
| 8 | Advertising Sales Agents | 3 | 0.964 |
| 9 | Real Estate Sales Agents | 1-2 | 0.964 |
| 10 | Securities, Commodities, and Financial Services Sales Agents | 4 | 0.964 |
One skill away
Among the 50 occupations most similar to Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
None at these thresholds.
Software to learn next
Software used by at least 3 of the 20 occupations most similar to Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel, excluding software Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| Google Ads | 5 of 20 | 7.7x |
| Zoom | 6 of 20 | 5.3x |
| 6 of 20 | 5.2x | |
| Xactware Xactimate | 3 of 20 | 23.1x |
| Healthcare common procedure coding system HCPCS | 5 of 20 | 5.8x |
| Microsoft Publisher | 7 of 20 | 3.4x |
| Microsoft Windows | 11 of 20 | 2.1x |
| Medical procedure coding software | 5 of 20 | 5.1x |
| 8 of 20 | 2.7x | |
| Microsoft Dynamics GP | 5 of 20 | 4.7x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Active Listening | Essential skill | 3.88 | 3.75 |
| Speaking | Essential skill | 3.88 | 3.62 |
| Reading Comprehension | Essential skill | 3.62 | 3.62 |
| Service Orientation | Transferable skill | 3.38 | 3.62 |
| Critical Thinking | Essential skill | 3.38 | 3.50 |
| Persuasion | Transferable skill | 3.38 | 3.50 |
| Negotiation | Transferable skill | 3.38 | 3.25 |
| Social Perceptiveness | Transferable skill | 3.38 | 3.25 |
| Writing | Essential skill | 3.38 | 3.25 |
| Active Learning | Essential skill | 3.38 | 3.12 |
| Time Management | Transferable skill | 3.38 | 2.75 |
| Monitoring | Essential skill | 3.12 | 3.00 |
| Judgment and Decision Making | Transferable skill | 3.00 | 3.12 |
| Complex Problem Solving | Transferable skill | 3.00 | 2.75 |
| Coordination | Transferable skill | 2.88 | 2.75 |
| Systems Analysis | Transferable skill | 2.88 | 2.62 |
| Systems Evaluation | Transferable skill | 2.75 | 2.88 |
| Instructing | Transferable skill | 2.62 | 2.75 |
| Mathematics | Essential skill | 2.62 | 2.38 |
| Management of Personnel Resources | Transferable skill | 2.38 | 2.38 |
| Learning Strategies | Essential skill | 2.38 | 2.12 |
| Management of Financial Resources | Transferable skill | 2.00 | 1.75 |
| Management of Material Resources | Transferable skill | 1.88 | 1.12 |
| Programming | Transferable skill | 1.62 | 1.25 |
| Operations Monitoring | Transferable skill | 1.62 | 1.00 |
| Technology Design | Transferable skill | 1.50 | 0.88 |
| Operations Analysis | Transferable skill | 1.12 | not rated |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Equipment Selection | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Operation and Control | Transferable skill | 1.00 | not rated |
| Quality Control Analysis | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
| Science | Essential skill | 1.00 | not rated |
| Troubleshooting | Transferable skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Customer and Personal Service | 4.62 | 5.35 |
| English Language | 4.23 | 5.03 |
| Administrative | 3.68 | 4.61 |
| Sales and Marketing | 3.51 | 3.88 |
| Administration and Management | 3.49 | 4.46 |
| Computers and Electronics | 3.17 | 4.07 |
| Mathematics | 2.91 | 3.94 |
| Law and Government | 2.63 | 3.10 |
| Communications and Media | 2.41 | 2.74 |
| Education and Training | 2.40 | 3.35 |
| Personnel and Human Resources | 2.25 | 2.41 |
| Economics and Accounting | 2.20 | 1.83 |
| Engineering and Technology | 2.05 | 1.75 |
| Psychology | 1.98 | 2.17 |
| Public Safety and Security | 1.91 | 2.31 |
| Production and Processing | 1.85 | 1.55 |
| Telecommunications | 1.78 | 1.19 |
| Design | 1.69 | 1.46 |
| Sociology and Anthropology | 1.66 | 0.96 |
| Transportation | 1.63 | not rated |
| Mechanical | 1.56 | not rated |
| Geography | 1.50 | 1.13 |
| Chemistry | 1.45 | 1.22 |
| Building and Construction | 1.43 | not rated |
| Physics | 1.34 | not rated |
| Food Production | 1.33 | not rated |
| Medicine and Dentistry | 1.33 | not rated |
| Philosophy and Theology | 1.31 | not rated |
| Foreign Language | 1.16 | not rated |
| Therapy and Counseling | 1.14 | not rated |
| History and Archeology | 1.11 | not rated |
| Fine Arts | 1.08 | not rated |
| Biology | 1.05 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Comprehension | 3.88 | 4.00 |
| Written Comprehension | 3.75 | 3.75 |
| Oral Expression | 3.75 | 3.62 |
| Speech Clarity | 3.75 | 3.38 |
| Speech Recognition | 3.62 | 3.62 |
| Near Vision | 3.38 | 3.62 |
| Written Expression | 3.38 | 3.25 |
| Category Flexibility | 3.25 | 3.25 |
| Inductive Reasoning | 3.25 | 3.25 |
| Information Ordering | 3.25 | 3.12 |
| Deductive Reasoning | 3.12 | 3.25 |
| Fluency of Ideas | 3.12 | 3.12 |
| Problem Sensitivity | 3.12 | 3.00 |
| Selective Attention | 3.00 | 2.75 |
| Far Vision | 2.88 | 3.00 |
| Originality | 2.88 | 3.00 |
| Speed of Closure | 2.75 | 2.88 |
| Number Facility | 2.62 | 3.00 |
| Mathematical Reasoning | 2.62 | 2.75 |
| Flexibility of Closure | 2.50 | 2.88 |
| Memorization | 2.38 | 2.50 |
| Perceptual Speed | 2.38 | 2.50 |
| Time Sharing | 2.38 | 2.50 |
| Visualization | 2.00 | 2.00 |
| Auditory Attention | 2.00 | 1.62 |
| Visual Color Discrimination | 2.00 | 1.62 |
| Trunk Strength | 2.00 | 1.25 |
| Hearing Sensitivity | 1.75 | 1.38 |
| Wrist-Finger Speed | 1.75 | 0.88 |
| Arm-Hand Steadiness | 1.62 | 1.00 |
| Control Precision | 1.62 | 1.00 |
| Finger Dexterity | 1.62 | 1.00 |
| Manual Dexterity | 1.62 | 0.88 |
| Dynamic Strength | 1.50 | 0.50 |
| Depth Perception | 1.38 | 0.50 |
| Glare Sensitivity | 1.12 | not rated |
| Peripheral Vision | 1.12 | not rated |
| Spatial Orientation | 1.12 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Explosive Strength | 1.00 | not rated |
| Extent Flexibility | 1.00 | not rated |
| Gross Body Coordination | 1.00 | not rated |
| Gross Body Equilibrium | 1.00 | not rated |
| Multilimb Coordination | 1.00 | not rated |
| Night Vision | 1.00 | not rated |
| Rate Control | 1.00 | not rated |
| Reaction Time | 1.00 | not rated |
| Response Orientation | 1.00 | not rated |
| Sound Localization | 1.00 | not rated |
| Speed of Limb Movement | 1.00 | not rated |
| Stamina | 1.00 | not rated |
| Static Strength | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Excel in demand
- Microsoft Office software in demand
- Salesforce software in demand
- Apple macOS hot
- HubSpot software hot
- IBM SPSS Statistics hot
- Microsoft Outlook hot
- Microsoft PowerPoint hot
- Microsoft Project hot
- Microsoft Word hot
- Enterprise application integration EAI software
- JamBoard
- Microsoft Dynamics
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Boulder, CO | 3,230 | 2.08 | $99,990 |
| Provo-Orem-Lehi, UT | 4,650 | 1.89 | $61,220 |
| Denver-Aurora-Centennial, CO | 24,480 | 1.88 | $80,650 |
| Midland, TX | 1,710 | 1.74 | $80,460 |
| Orlando-Kissimmee-Sanford, FL | 18,340 | 1.61 | $58,870 |
| Austin-Round Rock-San Marcos, TX | 16,700 | 1.60 | $62,900 |
| San Francisco-Oakland-Fremont, CA | 29,980 | 1.56 | $96,960 |
| Chicago-Naperville-Elgin, IL-IN | 55,730 | 1.53 | $70,710 |
| Raleigh-Cary, NC | 8,970 | 1.49 | $68,560 |
| San Jose-Sunnyvale-Santa Clara, CA | 13,390 | 1.46 | $116,510 |