Telemarketers
Solicit donations or orders for goods or services over the telephone.
- O*NET-SOC code
41-9041.00 - Preparation Job Zone 1-2: Very Little to Some Preparation Needed
Wages
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $27,040 | $29,640 | $35,450 | $40,230 | $50,350 |
By state (41)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 1,330 | $34,840 | 1.68 |
| Arizona | 1,550 | $37,750 | 1.27 |
| Arkansas | 840 | $29,060 | 1.71 |
| California | 3,880 | $46,000 | 0.57 |
| Colorado | 880 | $47,670 | 0.82 |
| Connecticut | 110 | $45,200 | 0.18 |
| Florida | 9,760 | $35,570 | 2.62 |
| Georgia | 2,620 | $36,020 | 1.43 |
| Idaho | 280 | $39,400 | 0.86 |
| Illinois | 870 | $31,200 | 0.38 |
| Indiana | 690 | $31,550 | 0.57 |
| Iowa | 1,100 | $33,640 | 1.88 |
| Kansas | $48,010 | ||
| Kentucky | 910 | $34,450 | 1.21 |
| Louisiana | 380 | $28,910 | 0.53 |
| Maine | $32,610 | ||
| Maryland | 540 | $35,590 | 0.52 |
| Massachusetts | $44,650 | ||
| Michigan | 1,120 | $33,040 | 0.68 |
| Minnesota | 650 | $39,850 | 0.59 |
| Mississippi | 370 | $21,540 | 0.84 |
| Missouri | 2,710 | $29,840 | 2.45 |
| Nebraska | 490 | $31,200 | 1.29 |
| Nevada | 2,200 | $34,290 | 3.77 |
| New Hampshire | 530 | $30,530 | 2.07 |
| New Jersey | 410 | $39,370 | 0.26 |
| New York | 1,960 | $41,400 | 0.54 |
| North Carolina | 1,820 | $34,380 | 0.98 |
| North Dakota | 120 | $23,440 | 0.75 |
| Ohio | 3,090 | $35,290 | 1.48 |
| Oklahoma | 470 | $26,880 | 0.72 |
| Oregon | 420 | $42,060 | 0.57 |
| Pennsylvania | 1,710 | $28,430 | 0.75 |
| South Carolina | 1,060 | $37,090 | 1.22 |
| Tennessee | 2,210 | $29,470 | 1.79 |
| Texas | 3,660 | $34,290 | 0.69 |
| Utah | 390 | $36,610 | 0.59 |
| Virginia | $37,440 | ||
| Washington | 300 | $39,670 | 0.22 |
| West Virginia | 440 | $33,370 | 1.67 |
| Wisconsin | 1,160 | $33,260 | 1.05 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | Door-to-Door Sales Workers, News and Street Vendors, and Related Workers | 1-2 | 0.954 |
| 2 | Advertising Sales Agents | 3 | 0.936 |
| 3 | Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 4 | 0.934 |
| 4 | Travel Agents | 3 | 0.931 |
| 5 | Insurance Sales Agents | 4 | 0.931 |
| 6 | Customer Service Representatives | 1-2 | 0.930 |
| 7 | Retail Salespersons | 1-2 | 0.929 |
| 8 | New Accounts Clerks | 3 | 0.927 |
| 9 | Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | 1-2 | 0.923 |
| 10 | Fundraisers | 4 | 0.923 |
One skill away
Among the 50 occupations most similar to Telemarketers, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
| Occupation | Skill to build | Level gap | Similarity |
|---|---|---|---|
| Counter and Rental Clerks | Monitoring | 0.76 | 0.897 |
Software to learn next
Software used by at least 3 of the 20 occupations most similar to Telemarketers, excluding software Telemarketers already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| 8 of 20 | 7.0x | |
| 11 of 20 | 3.8x | |
| Microsoft Publisher | 8 of 20 | 3.9x |
| FileMaker Pro | 8 of 20 | 3.9x |
| Google Ads | 5 of 20 | 7.7x |
| Yardi software | 5 of 20 | 7.2x |
| Tax software | 5 of 20 | 6.8x |
| Apple macOS | 6 of 20 | 4.9x |
| LexisNexis | 6 of 20 | 4.9x |
| Intuit QuickBooks | 7 of 20 | 3.8x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Speaking | Essential skill | 4.12 | 3.75 |
| Persuasion | Transferable skill | 4.12 | 3.62 |
| Active Listening | Essential skill | 4.00 | 3.88 |
| Service Orientation | Transferable skill | 3.50 | 3.12 |
| Reading Comprehension | Essential skill | 3.25 | 3.25 |
| Social Perceptiveness | Transferable skill | 3.25 | 3.00 |
| Critical Thinking | Essential skill | 3.00 | 3.12 |
| Negotiation | Transferable skill | 3.00 | 2.62 |
| Writing | Essential skill | 2.50 | 2.50 |
| Coordination | Transferable skill | 2.50 | 2.25 |
| Judgment and Decision Making | Transferable skill | 2.38 | 2.12 |
| Time Management | Transferable skill | 2.38 | 2.12 |
| Complex Problem Solving | Transferable skill | 2.38 | 2.00 |
| Monitoring | Essential skill | 2.25 | 2.12 |
| Instructing | Transferable skill | 2.25 | 1.25 |
| Active Learning | Essential skill | 2.00 | 1.62 |
| Systems Analysis | Transferable skill | 1.75 | 0.88 |
| Management of Personnel Resources | Transferable skill | 1.62 | 1.12 |
| Systems Evaluation | Transferable skill | 1.62 | 0.88 |
| Learning Strategies | Essential skill | 1.50 | 0.75 |
| Mathematics | Essential skill | 1.38 | 0.50 |
| Operations Analysis | Transferable skill | 1.38 | 0.38 |
| Management of Financial Resources | Transferable skill | 1.25 | not rated |
| Management of Material Resources | Transferable skill | 1.25 | not rated |
| Operations Monitoring | Transferable skill | 1.25 | not rated |
| Programming | Transferable skill | 1.25 | not rated |
| Technology Design | Transferable skill | 1.25 | not rated |
| Operation and Control | Transferable skill | 1.12 | not rated |
| Quality Control Analysis | Transferable skill | 1.12 | not rated |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Equipment Selection | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
| Science | Essential skill | 1.00 | not rated |
| Troubleshooting | Transferable skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Sales and Marketing | 4.32 | 4.76 |
| Customer and Personal Service | 4.02 | 4.20 |
| English Language | 3.77 | 3.83 |
| Computers and Electronics | 3.12 | 3.18 |
| Administration and Management | 3.12 | 2.49 |
| Communications and Media | 3.06 | 2.79 |
| Administrative | 2.73 | 3.59 |
| Law and Government | 2.53 | 2.40 |
| Telecommunications | 2.48 | 0.89 |
| Mathematics | 2.33 | 2.14 |
| Economics and Accounting | 2.30 | 2.23 |
| Education and Training | 2.23 | 1.83 |
| Psychology | 2.09 | 2.08 |
| Geography | 2.00 | not rated |
| Philosophy and Theology | 1.99 | not rated |
| Fine Arts | 1.85 | not rated |
| Transportation | 1.85 | 1.23 |
| Public Safety and Security | 1.80 | 0.95 |
| History and Archeology | 1.79 | not rated |
| Personnel and Human Resources | 1.61 | 0.84 |
| Sociology and Anthropology | 1.56 | not rated |
| Production and Processing | 1.53 | not rated |
| Physics | 1.46 | not rated |
| Engineering and Technology | 1.45 | not rated |
| Foreign Language | 1.41 | 0.59 |
| Design | 1.37 | not rated |
| Therapy and Counseling | 1.31 | not rated |
| Chemistry | 1.25 | not rated |
| Food Production | 1.23 | not rated |
| Mechanical | 1.23 | not rated |
| Biology | 1.11 | not rated |
| Medicine and Dentistry | 1.06 | not rated |
| Building and Construction | 1.05 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Comprehension | 4.00 | 3.75 |
| Oral Expression | 4.00 | 3.75 |
| Speech Clarity | 3.75 | 3.75 |
| Speech Recognition | 3.62 | 3.50 |
| Written Comprehension | 3.12 | 3.00 |
| Selective Attention | 3.12 | 2.62 |
| Near Vision | 2.88 | 3.00 |
| Problem Sensitivity | 2.88 | 2.62 |
| Written Expression | 2.75 | 2.88 |
| Deductive Reasoning | 2.75 | 2.62 |
| Inductive Reasoning | 2.62 | 2.62 |
| Information Ordering | 2.62 | 2.12 |
| Category Flexibility | 2.25 | 2.25 |
| Fluency of Ideas | 2.25 | 2.25 |
| Originality | 2.25 | 2.12 |
| Time Sharing | 2.12 | 2.12 |
| Auditory Attention | 2.12 | 1.62 |
| Memorization | 1.88 | 1.50 |
| Flexibility of Closure | 1.88 | 1.25 |
| Finger Dexterity | 1.75 | 1.12 |
| Hearing Sensitivity | 1.75 | 1.12 |
| Number Facility | 1.75 | 1.00 |
| Speed of Closure | 1.75 | 0.75 |
| Trunk Strength | 1.62 | 1.12 |
| Far Vision | 1.62 | 1.00 |
| Arm-Hand Steadiness | 1.62 | 0.75 |
| Mathematical Reasoning | 1.62 | 0.75 |
| Visualization | 1.62 | 0.75 |
| Wrist-Finger Speed | 1.62 | 0.62 |
| Perceptual Speed | 1.50 | 0.75 |
| Visual Color Discrimination | 1.50 | 0.62 |
| Control Precision | 1.50 | 0.50 |
| Manual Dexterity | 1.50 | 0.50 |
| Depth Perception | 1.25 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Dynamic Strength | 1.00 | not rated |
| Explosive Strength | 1.00 | not rated |
| Extent Flexibility | 1.00 | not rated |
| Glare Sensitivity | 1.00 | not rated |
| Gross Body Coordination | 1.00 | not rated |
| Gross Body Equilibrium | 1.00 | not rated |
| Multilimb Coordination | 1.00 | not rated |
| Night Vision | 1.00 | not rated |
| Peripheral Vision | 1.00 | not rated |
| Rate Control | 1.00 | not rated |
| Reaction Time | 1.00 | not rated |
| Response Orientation | 1.00 | not rated |
| Sound Localization | 1.00 | not rated |
| Spatial Orientation | 1.00 | not rated |
| Speed of Limb Movement | 1.00 | not rated |
| Stamina | 1.00 | not rated |
| Static Strength | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Excel hot
- Microsoft Office software hot
- Microsoft Outlook hot
- Microsoft PowerPoint hot
- Microsoft Word hot
- Salesforce software hot
- Zoom hot
- Acarda Sales Technologies Acarda Outbound
- Automatic call distribution software
- Database Systems Corp Telemation
- Microsoft Dynamics
- Remote access call center software
- Softphone software
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Sebring, FL | 100 | 9.87 | $36,670 |
| Springfield, MO | 750 | 8.99 | $29,520 |
| Cleveland, TN | 100 | 6.48 | $28,040 |
| Canton-Massillon, OH | 280 | 4.49 | $29,240 |
| El Paso, TX | 560 | 4.42 | $28,340 |
| Las Vegas-Henderson-North Las Vegas, NV | 1,830 | 4.28 | $32,150 |
| Orlando-Kissimmee-Sanford, FL | 2,240 | 4.22 | $33,490 |
| Appleton, WI | 180 | 3.82 | $35,670 |
| Savannah, GA | 270 | 3.62 | $29,830 |
| Greenville-Anderson-Greer, SC | 460 | 2.83 | $39,750 |