JobAfterNext

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Wages

Median annual wage, U.S.$47,030
Employment, U.S.158,830
Median hourly wage$22.61
Annual wage percentiles, U.S., May 2025
10th25thMedian75th90th
$34,400$39,010$47,030$56,740$65,580
By state (51)
StateEmploymentMedian annualLocation quotient
Alabama2,090$40,3300.97
Alaska310$60,8100.93
Arizona6,300$47,7401.90
Arkansas850$39,1100.64
California13,880$57,9300.75
Colorado1,670$50,0900.57
Connecticut900$57,9300.52
Delaware990$46,6801.99
District of Columbia240$62,2300.34
Florida13,180$46,4101.30
Georgia5,280$46,3001.06
Hawaii180$53,5700.29
Idaho510$41,8800.58
Illinois5,080$48,1400.82
Indiana2,690$45,2400.82
Iowa830$46,0000.52
Kansas1,350$45,7600.92
Kentucky1,740$48,3300.85
Louisiana1,690$39,1300.85
Maine410$48,8900.63
Maryland2,090$50,0100.74
Massachusetts2,510$59,8000.68
Michigan2,990$47,1300.66
Minnesota2,860$49,5800.95
Mississippi1,150$37,6800.97
Missouri3,770$41,7601.26
Montana640$45,4201.22
Nebraska730$43,2100.69
Nevada2,350$48,7501.49
New Hampshire1,120$44,4501.60
New Jersey3,310$52,5100.76
New Mexico440$46,5600.49
New York8,800$47,1700.89
North Carolina5,460$42,9101.08
North Dakota270$46,6600.61
Ohio6,620$46,2301.17
Oklahoma1,740$44,8201.00
Oregon830$50,8800.42
Pennsylvania6,680$46,6601.08
Rhode Island370$52,0000.73
South Carolina4,430$43,1401.88
South Dakota1,120$46,6202.39
Tennessee3,890$40,9201.16
Texas21,720$45,7101.51
Utah2,430$45,2401.37
Vermont80$57,6300.27
Virginia4,590$43,7701.09
Washington2,260$48,4600.62
West Virginia670$43,9600.93
Wisconsin2,570$49,0900.85
Wyoming180$42,1100.61

Similar occupations

Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.

#OccupationJob ZoneSimilarity
1Loan Interviewers and Clerks30.974
2Tax Examiners and Collectors, and Revenue Agents30.970
3Insurance Claims and Policy Processing Clerks1-20.965
4Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel1-20.964
5Correspondence Clerks1-20.963
6Claims Adjusters, Examiners, and Investigators40.962
7Credit Authorizers, Checkers, and Clerks1-20.962
8Tax Preparers30.961
9Title Examiners, Abstractors, and Searchers1-20.961
10Brokerage Clerks30.960

One skill away

Among the 50 occupations most similar to Bill and Account Collectors, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.

OccupationSkill to buildLevel gapSimilarity
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelService Orientation0.870.964
Correspondence ClerksWriting1.000.963
Customer Service RepresentativesService Orientation0.870.957
Procurement ClerksActive Learning0.870.950

Software to learn next

Software used by at least 3 of the 20 occupations most similar to Bill and Account Collectors, excluding software Bill and Account Collectors already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.

SoftwareSimilar jobs using itLift
Zoom7 of 206.2x
Microsoft Access17 of 202.1x
Alpha Software Alpha Five3 of 2046.2x
Fannie Mae Desktop Underwriter3 of 2046.2x
IBM Check Processing Control System CPSC3 of 2046.2x
St. Paul Travelers e-CARMA3 of 2046.2x
Tax software5 of 206.8x
Microsoft Internet Explorer6 of 204.5x
Electronic health record EHR software3 of 2013.8x
IBM Notes6 of 202.7x

Skills

From O*NET data. Importance is rated 1 to 5 and level 0 to 7.

SkillTypeImportanceLevel
Active ListeningEssential skill 3.88 3.62
SpeakingEssential skill 3.88 3.62
PersuasionTransferable skill 3.38 3.62
Social PerceptivenessTransferable skill 3.38 3.00
WritingEssential skill 3.25 3.12
Reading ComprehensionEssential skill 3.12 3.62
Critical ThinkingEssential skill 3.12 3.50
NegotiationTransferable skill 3.00 3.12
MonitoringEssential skill 3.00 2.88
Time ManagementTransferable skill 3.00 2.88
Service OrientationTransferable skill 3.00 2.75
Complex Problem SolvingTransferable skill 2.88 2.88
CoordinationTransferable skill 2.88 2.88
Active LearningEssential skill 2.88 2.75
Judgment and Decision MakingTransferable skill 2.88 2.75
MathematicsEssential skill 2.62 2.62
InstructingTransferable skill 2.38 2.38
Systems AnalysisTransferable skill 2.25 2.38
Learning StrategiesEssential skill 2.12 2.12
Management of Personnel ResourcesTransferable skill 2.12 2.00
Systems EvaluationTransferable skill 2.00 2.00
Operations MonitoringTransferable skill 1.88 1.00
Quality Control AnalysisTransferable skill 1.62 0.88
Management of Financial ResourcesTransferable skill 1.50 0.75
Management of Material ResourcesTransferable skill 1.50 0.50
TroubleshootingTransferable skill 1.50 0.50
ProgrammingTransferable skill 1.25not rated
Operations AnalysisTransferable skill 1.12not rated
Equipment MaintenanceTransferable skill 1.00not rated
Equipment SelectionTransferable skill 1.00not rated
InstallationTransferable skill 1.00not rated
Operation and ControlTransferable skill 1.00not rated
RepairingTransferable skill 1.00not rated
ScienceEssential skill 1.00not rated
Technology DesignTransferable skill 1.00not rated
Knowledge (33) and abilities (52)
Knowledge
NameImportanceLevel
English Language 4.09 4.08
Customer and Personal Service 3.77 5.18
Mathematics 3.31 3.61
Economics and Accounting 3.26 3.15
Law and Government 3.25 2.71
Computers and Electronics 3.12 4.19
Administration and Management 3.07 4.27
Administrative 3.07 4.09
Production and Processing 2.35 2.00
Education and Training 2.24 2.06
Communications and Media 2.23 2.27
Sales and Marketing 2.14not rated
Foreign Language 2.04 1.81
Telecommunications 1.91 1.32
Psychology 1.85 1.36
Personnel and Human Resources 1.74 1.35
Sociology and Anthropology 1.59not rated
Public Safety and Security 1.57not rated
Engineering and Technology 1.27not rated
Geography 1.26not rated
Building and Construction 1.14not rated
Design 1.13not rated
Therapy and Counseling 1.12not rated
Medicine and Dentistry 1.10not rated
Mechanical 1.08not rated
Philosophy and Theology 1.08not rated
Transportation 1.08not rated
Food Production 1.06not rated
History and Archeology 1.02not rated
Biology 1.00not rated
Chemistry 1.00not rated
Fine Arts 1.00not rated
Physics 1.00not rated
Abilities
NameImportanceLevel
Oral Comprehension 3.75 3.88
Oral Expression 3.75 3.88
Written Comprehension 3.62 3.75
Speech Clarity 3.62 3.00
Speech Recognition 3.62 3.00
Written Expression 3.50 3.50
Near Vision 3.25 3.50
Category Flexibility 3.00 3.00
Problem Sensitivity 3.00 3.00
Selective Attention 3.00 3.00
Inductive Reasoning 2.88 3.12
Deductive Reasoning 2.88 2.88
Information Ordering 2.88 2.88
Number Facility 2.75 2.75
Mathematical Reasoning 2.62 2.62
Perceptual Speed 2.62 2.62
Fluency of Ideas 2.50 2.75
Far Vision 2.50 2.62
Originality 2.50 2.62
Flexibility of Closure 2.38 2.88
Time Sharing 2.25 2.12
Auditory Attention 2.12 2.12
Memorization 2.12 2.12
Hearing Sensitivity 2.12 2.00
Visualization 2.12 2.00
Finger Dexterity 2.12 1.75
Speed of Closure 2.00 2.12
Visual Color Discrimination 2.00 1.50
Depth Perception 1.50 0.75
Arm-Hand Steadiness 1.38 0.75
Trunk Strength 1.38 0.62
Control Precision 1.38 0.50
Manual Dexterity 1.38 0.50
Wrist-Finger Speed 1.25not rated
Dynamic Strength 1.12not rated
Dynamic Flexibility 1.00not rated
Explosive Strength 1.00not rated
Extent Flexibility 1.00not rated
Glare Sensitivity 1.00not rated
Gross Body Coordination 1.00not rated
Gross Body Equilibrium 1.00not rated
Multilimb Coordination 1.00not rated
Night Vision 1.00not rated
Peripheral Vision 1.00not rated
Rate Control 1.00not rated
Reaction Time 1.00not rated
Response Orientation 1.00not rated
Sound Localization 1.00not rated
Spatial Orientation 1.00not rated
Speed of Limb Movement 1.00not rated
Stamina 1.00not rated
Static Strength 1.00not rated

Software used

Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.

All 40
  • Ontario Systems FACS
  • Optical character recognition OCR software
  • Oracle JD Edwards EnterpriseOne
  • Quantrax Intelec
  • Relational database software
  • Sage 50 Accounting
  • System Innovators
  • TCI XML Credit Interface
  • W3 Data BatchAppend411
  • Web browser software

Where it concentrates

Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.

Metro areaEmploymentLocation quotientMedian annual
Johnson City, TN4705.67$36,490
Buffalo-Cheektowaga, NY2,5404.64$40,260
Sherman-Denison, TX2204.12$35,270
Sioux Falls, SD-MN7304.00$46,630
Arecibo, PR1403.85$24,960
Pensacola-Ferry Pass-Brent, FL6503.36$45,910
San Juan-Bayamon-Caguas, PR2,2203.15$26,420
Greenville-Anderson-Greer, SC1,2902.91$47,210
Mayaguez, PR1402.61$23,560
Monroe, LA2302.60$35,740

More metros, other thresholds