Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
- O*NET-SOC code
43-4181.00 - Preparation Job Zone 1-2: Very Little to Some Preparation Needed
Wages
Median annual wage, U.S.$44,390
Employment, U.S.118,710
Median hourly wage$21.34
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| $32,140 | $37,850 | $44,390 | $59,640 | $78,150 |
By state (50)
| State | Employment | Median annual | Location quotient |
|---|---|---|---|
| Alabama | 150 | $36,620 | 0.09 |
| Alaska | 1,000 | $45,870 | 4.02 |
| Arizona | 3,020 | $45,710 | 1.22 |
| Arkansas | 430 | $42,040 | 0.43 |
| California | 10,580 | $49,420 | 0.76 |
| Colorado | 3,650 | $45,960 | 1.66 |
| Connecticut | 510 | $39,380 | 0.39 |
| Delaware | 70 | $43,140 | 0.19 |
| District of Columbia | 100 | $46,550 | 0.19 |
| Florida | 14,740 | $39,490 | 1.94 |
| Georgia | 5,880 | $47,860 | 1.58 |
| Hawaii | 1,590 | $45,020 | 3.32 |
| Idaho | 420 | $40,230 | 0.65 |
| Illinois | 7,080 | $47,850 | 1.52 |
| Indiana | 550 | $41,400 | 0.22 |
| Iowa | 200 | $36,880 | 0.17 |
| Kansas | 180 | $34,940 | 0.16 |
| Kentucky | 1,860 | $45,840 | 1.21 |
| Louisiana | 520 | $44,520 | 0.35 |
| Maine | 410 | $40,700 | 0.84 |
| Maryland | 720 | $40,750 | 0.34 |
| Massachusetts | 1,560 | $44,230 | 0.56 |
| Michigan | 1,980 | $60,220 | 0.59 |
| Minnesota | 2,160 | $60,090 | 0.96 |
| Mississippi | 170 | $37,730 | 0.19 |
| Missouri | 1,770 | $40,560 | 0.79 |
| Montana | 480 | $43,110 | 1.22 |
| Nebraska | 650 | $37,850 | 0.84 |
| Nevada | 2,660 | $41,000 | 2.25 |
| New Hampshire | 150 | $40,920 | 0.28 |
| New Jersey | 2,780 | $38,780 | 0.85 |
| New Mexico | 600 | $47,850 | 0.91 |
| New York | 5,510 | $42,990 | 0.74 |
| North Carolina | 5,760 | $44,630 | 1.53 |
| North Dakota | 150 | $34,870 | 0.46 |
| Ohio | 1,200 | $36,070 | 0.28 |
| Oklahoma | 920 | $47,340 | 0.71 |
| Oregon | 1,340 | $40,570 | 0.89 |
| Pennsylvania | 4,020 | $44,380 | 0.87 |
| Rhode Island | 210 | $45,420 | 0.54 |
| South Carolina | 1,010 | $43,740 | 0.58 |
| South Dakota | 230 | $35,860 | 0.66 |
| Tennessee | 1,410 | $38,530 | 0.56 |
| Texas | 18,410 | $38,220 | 1.71 |
| Utah | 3,260 | $38,660 | 2.46 |
| Vermont | 140 | $38,310 | 0.62 |
| Virginia | 2,540 | $44,140 | 0.81 |
| Washington | 2,970 | $48,520 | 1.10 |
| West Virginia | 100 | $34,030 | 0.19 |
| Wisconsin | 880 | $35,950 | 0.39 |
Similar occupations
Similarity is our measure: the cosine of importance x level over all 120 O*NET skills, knowledge areas and abilities. It is not an O*NET finding. More.
Circles are the 20 most similar occupations, coloured by Job Zone. Lines join pairs where one is among the other's 10 most similar; darker lines are pairs O*NET also lists as related. Drag a circle to move it out of the way; select one to open it.
| # | Occupation | Job Zone | Similarity |
|---|---|---|---|
| 1 | Flight Attendants | 1-2 | 0.951 |
| 2 | Concierges | 1-2 | 0.951 |
| 3 | Travel Guides | 1-2 | 0.949 |
| 4 | Hotel, Motel, and Resort Desk Clerks | 1-2 | 0.946 |
| 5 | Counter and Rental Clerks | 1-2 | 0.945 |
| 6 | Library Assistants, Clerical | 1-2 | 0.942 |
| 7 | First-Line Supervisors of Passenger Attendants | 3 | 0.941 |
| 8 | Travel Agents | 3 | 0.941 |
| 9 | Dispatchers, Except Police, Fire, and Ambulance | 1-2 | 0.940 |
| 10 | Meeting, Convention, and Event Planners | 4 | 0.940 |
One skill away
Among the 50 occupations most similar to Reservation and Transportation Ticket Agents and Travel Clerks, those at the same Job Zone or lower, where exactly one skill rated at least 3 in importance needs a level more than 0.75 points higher (on O*NET's 0-7 level scale). Our definition. Change the thresholds.
| Occupation | Skill to build | Level gap | Similarity |
|---|---|---|---|
| Hotel, Motel, and Resort Desk Clerks | Management of Personnel Resources | 1.00 | 0.946 |
| Public Safety Telecommunicators | Social Perceptiveness | 0.88 | 0.932 |
| First-Line Supervisors of Gambling Services Workers | Management of Personnel Resources | 1.50 | 0.930 |
| Demonstrators and Product Promoters | Persuasion | 0.88 | 0.928 |
Software to learn next
Software used by at least 3 of the 20 occupations most similar to Reservation and Transportation Ticket Agents and Travel Clerks, excluding software Reservation and Transportation Ticket Agents and Travel Clerks already lists and any you named. Ranked by how many of them use it, weighted by how much more common it is among them than across all occupations (lift). Our ranking.
| Software | Similar jobs using it | Lift |
|---|---|---|
| Microsoft Publisher | 6 of 20 | 2.9x |
| Yardi software | 3 of 20 | 4.3x |
| Global positioning system GPS software | 3 of 20 | 4.1x |
| Microsoft Windows | 8 of 20 | 1.5x |
| Database software | 6 of 20 | 1.7x |
| 5 of 20 | 1.7x | |
| FileMaker Pro | 3 of 20 | 1.5x |
| Adobe Photoshop | 4 of 20 | 1.3x |
| Microsoft Dynamics | 3 of 20 | 1.2x |
| Adobe Acrobat | 3 of 20 | 0.8x |
Skills
From O*NET data. Importance is rated 1 to 5 and level 0 to 7.
| Skill | Type | Importance | Level |
|---|---|---|---|
| Active Listening | Essential skill | 4.00 | 4.00 |
| Service Orientation | Transferable skill | 4.00 | 3.75 |
| Speaking | Essential skill | 4.00 | 3.25 |
| Social Perceptiveness | Transferable skill | 3.62 | 3.12 |
| Reading Comprehension | Essential skill | 3.50 | 3.12 |
| Critical Thinking | Essential skill | 3.38 | 3.62 |
| Persuasion | Transferable skill | 3.25 | 3.00 |
| Coordination | Transferable skill | 3.12 | 3.00 |
| Judgment and Decision Making | Transferable skill | 3.12 | 3.00 |
| Time Management | Transferable skill | 3.12 | 3.00 |
| Writing | Essential skill | 3.12 | 3.00 |
| Active Learning | Essential skill | 3.00 | 3.00 |
| Complex Problem Solving | Transferable skill | 3.00 | 3.00 |
| Monitoring | Essential skill | 3.00 | 2.88 |
| Negotiation | Transferable skill | 2.88 | 2.88 |
| Instructing | Transferable skill | 2.88 | 2.75 |
| Systems Analysis | Transferable skill | 2.75 | 2.25 |
| Learning Strategies | Essential skill | 2.62 | 2.62 |
| Mathematics | Essential skill | 2.62 | 2.50 |
| Systems Evaluation | Transferable skill | 2.38 | 2.25 |
| Management of Personnel Resources | Transferable skill | 2.25 | 2.00 |
| Operations Monitoring | Transferable skill | 2.12 | 1.62 |
| Quality Control Analysis | Transferable skill | 1.88 | 1.12 |
| Programming | Transferable skill | 1.88 | 0.88 |
| Operations Analysis | Transferable skill | 1.75 | 1.00 |
| Operation and Control | Transferable skill | 1.50 | 0.50 |
| Technology Design | Transferable skill | 1.50 | 0.50 |
| Management of Material Resources | Transferable skill | 1.38 | 0.50 |
| Troubleshooting | Transferable skill | 1.38 | 0.50 |
| Management of Financial Resources | Transferable skill | 1.38 | 0.38 |
| Equipment Maintenance | Transferable skill | 1.00 | not rated |
| Equipment Selection | Transferable skill | 1.00 | not rated |
| Installation | Transferable skill | 1.00 | not rated |
| Repairing | Transferable skill | 1.00 | not rated |
| Science | Essential skill | 1.00 | not rated |
Knowledge (33) and abilities (52)
| Name | Importance | Level |
|---|---|---|
| Customer and Personal Service | 4.84 | 5.38 |
| English Language | 3.80 | 3.72 |
| Computers and Electronics | 3.75 | 4.12 |
| Public Safety and Security | 3.74 | 2.92 |
| Transportation | 3.55 | 4.12 |
| Geography | 3.44 | 4.09 |
| Psychology | 3.09 | 3.44 |
| Foreign Language | 2.87 | 2.14 |
| Mathematics | 2.82 | 2.81 |
| Communications and Media | 2.78 | 2.80 |
| Sales and Marketing | 2.69 | 3.16 |
| Administrative | 2.58 | 2.84 |
| Education and Training | 2.55 | 2.70 |
| Law and Government | 2.53 | 3.09 |
| Personnel and Human Resources | 2.28 | 2.14 |
| Therapy and Counseling | 2.15 | 1.68 |
| Administration and Management | 2.13 | 2.32 |
| Telecommunications | 2.08 | 1.40 |
| Production and Processing | 1.93 | 1.81 |
| Philosophy and Theology | 1.90 | 1.83 |
| Fine Arts | 1.78 | not rated |
| Sociology and Anthropology | 1.78 | 1.28 |
| Economics and Accounting | 1.78 | 1.00 |
| History and Archeology | 1.71 | 0.82 |
| Engineering and Technology | 1.56 | not rated |
| Chemistry | 1.52 | not rated |
| Mechanical | 1.47 | 1.07 |
| Medicine and Dentistry | 1.43 | not rated |
| Biology | 1.34 | not rated |
| Physics | 1.17 | not rated |
| Design | 1.09 | not rated |
| Food Production | 1.01 | not rated |
| Building and Construction | 1.00 | not rated |
| Name | Importance | Level |
|---|---|---|
| Oral Expression | 4.12 | 4.00 |
| Speech Clarity | 4.00 | 4.00 |
| Speech Recognition | 4.00 | 3.75 |
| Oral Comprehension | 4.00 | 3.62 |
| Written Comprehension | 3.62 | 3.38 |
| Information Ordering | 3.62 | 3.00 |
| Near Vision | 3.38 | 3.75 |
| Deductive Reasoning | 3.12 | 3.12 |
| Problem Sensitivity | 3.12 | 3.00 |
| Written Expression | 3.12 | 3.00 |
| Category Flexibility | 3.00 | 3.00 |
| Inductive Reasoning | 3.00 | 3.00 |
| Selective Attention | 3.00 | 2.88 |
| Far Vision | 2.88 | 2.88 |
| Fluency of Ideas | 2.88 | 2.88 |
| Time Sharing | 2.88 | 2.75 |
| Flexibility of Closure | 2.88 | 2.62 |
| Finger Dexterity | 2.88 | 2.50 |
| Originality | 2.75 | 2.75 |
| Perceptual Speed | 2.75 | 2.25 |
| Speed of Closure | 2.62 | 2.38 |
| Mathematical Reasoning | 2.62 | 2.00 |
| Memorization | 2.38 | 2.38 |
| Number Facility | 2.38 | 2.38 |
| Static Strength | 2.38 | 2.38 |
| Arm-Hand Steadiness | 2.38 | 2.12 |
| Auditory Attention | 2.25 | 2.75 |
| Trunk Strength | 2.25 | 2.12 |
| Visual Color Discrimination | 2.25 | 2.00 |
| Hearing Sensitivity | 2.25 | 1.88 |
| Control Precision | 2.12 | 2.00 |
| Manual Dexterity | 2.12 | 2.00 |
| Multilimb Coordination | 2.12 | 2.00 |
| Visualization | 2.12 | 2.00 |
| Stamina | 2.12 | 1.38 |
| Dynamic Strength | 2.00 | 1.50 |
| Gross Body Coordination | 2.00 | 1.50 |
| Rate Control | 2.00 | 1.38 |
| Reaction Time | 2.00 | 1.38 |
| Gross Body Equilibrium | 1.88 | 1.00 |
| Extent Flexibility | 1.75 | 1.00 |
| Glare Sensitivity | 1.62 | 0.75 |
| Wrist-Finger Speed | 1.50 | 0.50 |
| Depth Perception | 1.38 | 0.62 |
| Response Orientation | 1.38 | 0.38 |
| Explosive Strength | 1.25 | not rated |
| Spatial Orientation | 1.12 | not rated |
| Speed of Limb Movement | 1.12 | not rated |
| Dynamic Flexibility | 1.00 | not rated |
| Night Vision | 1.00 | not rated |
| Peripheral Vision | 1.00 | not rated |
| Sound Localization | 1.00 | not rated |
Software used
Examples from O*NET data. "Hot" and "in demand" are O*NET flags for technologies often listed in job postings.
- Microsoft Excel in demand
- Microsoft Office software in demand
- Microsoft Outlook in demand
- Microsoft Access hot
- Microsoft PowerPoint hot
- Microsoft Word hot
- Amadeus Altea Reservation
- Computer reservation system CRS software
- Corel WordPerfect Office Suite
- Delphi Technology
- Email software
- Galileo 360 Fares
- GuestServe
- MICROS Systems MICROS 9700 HMS
- MICROS Systems OPERA Property Management System PMS
- Property management system PMS software
- Property scheduling software
- Sabre Airline Solutions SabreSonic Ticket
- Web browser software
- Worldspan Go!
Where it concentrates
Metro areas ranked by BLS location quotient: the occupation's share of the area's jobs divided by its share of all US jobs. Above 1 means more concentrated than the nation. Metros employing fewer than 100 are left out.
| Metro area | Employment | Location quotient | Median annual |
|---|---|---|---|
| Kahului-Wailuku, HI | 450 | 7.91 | $46,520 |
| Salt Lake City-Murray, UT | 2,930 | 4.64 | $38,660 |
| Anchorage, AK | 540 | 4.01 | $45,870 |
| Orlando-Kissimmee-Sanford, FL | 4,050 | 3.76 | $40,540 |
| Dallas-Fort Worth-Arlington, TX | 10,630 | 3.44 | $38,250 |
| Charlotte-Concord-Gastonia, NC-SC | 3,340 | 3.22 | $44,630 |
| Miami-Fort Lauderdale-West Palm Beach, FL | 6,750 | 3.14 | $39,190 |
| Las Vegas-Henderson-North Las Vegas, NV | 2,240 | 2.58 | $40,940 |
| Denver-Aurora-Centennial, CO | 3,090 | 2.52 | $45,600 |
| Bangor, ME | 140 | 2.47 | $40,980 |